ACA International

Professional Collection Specialist (PCS)

Learn essential compliance requirements and negotiation skills to show consumers, clients, and colleagues your dedication to collecting effectively and respectfully in compliance with the Fair Debt Collection Practice Act (FDCPA).

Professional Collection Specialist® (PCS)

Learn essential compliance requirements and negotiation skills to show consumers, clients, and colleagues your dedication to collecting effectively and respectfully in compliance with the Fair Debt Collection Practice Act (FDCPA). This essential designation is suitable for onboarding new staff, as well as updating experienced collection professionals with these must-have skills.