American Hotel & Lodging Educational Institute (AHLEI)

Certified Front Desk Representative (CFDR)

The Certified Front Desk Representative (CFDR) certification is supported by the Skills, Tasks and Results Training® (START) for Front Desk Representative. The online program offers general hospitality knowledge and soft skills training needed in the hospitality industry

Certified Hospitality Housekeeping Executive (CHHE)

From ordering premium supplies to managing a team, housekeeping executives have the know-how to operate an efficient program. The Certified Hospitality Housekeeping Executive (CHHE®) certification proves you have the skills and dedication to keep your property clean and inviting.

Certified Hospitality Revenue Manager (CHRM)

Hospitality revenue managers know how to calculate cost-effective solutions to maximize property performance. Prove your forecasting and revenue management skills with the Certified Hospitality Revenue Manager (CHRM®) certification.

Certified Hospitality Supervisor (CHS)

Effective hospitality supervisors know how to lead, manage time and communicate with their staff. Improve your supervisory skills and get recognition for your knowledge, experience and commitment to professionalism by earning the Certified Hospitality Supervisor (CHS) certification.

Certified Hospitality Trainer (CHT)

Hospitality training skills are in higher demand than ever before. Properties depend on these professionals to properly train their staff to meet regulations and prevent guest complaints and lawsuits. The Certified Hospitality Trainer (CHT®) certification proves you can manage every step in the training process, from assessing training needs to evaluating the results.

Certified Hotel Administrator (CHA)

Elevate your hospitality career and get the recognition you deserve by earning the industry’s most prestigious certification. The Certification Hotel Administrator (CHA®) designation is recognized globally as the highest achievement for hotel executives and senior hospitality professionals. This executive-level certification is designed to validate your strategic, operational, and business management skills.

COVID-19 Precautions for Hotels

Provides guidelines and best practices for hotel operations during the COVID-19 pandemic.

Human Trafficking Awareness Training

Educates hotel employees on recognizing and responding to signs of human trafficking.

Responsible Alcohol Service

Teaches responsible alcohol service and compliance with local laws.

Workplace Harassment Prevention

Covers recognizing and preventing workplace harassment in the hospitality industry.