NRF Foundation
Advanced Customer Service and Sales
An in-depth course focusing on advanced customer engagement strategies| sales techniques| and leadership skills.
Micro-CredentialBusiness of Retail: Operations & Profit
Focuses on retail operations| financial concepts| inventory management| and maximizing profit.
Micro-CredentialCustomer Service and Sales
A course providing skills in customer engagement| effective communication| and sales techniques.
Micro-CredentialLoss Prevention and Safety
Covers strategies and best practices for minimizing theft and ensuring safety in retail environments.
Micro-CredentialOmnichannel Retailing
Explores the integration of various sales channels to provide a seamless customer experience.
Micro-CredentialRetail Industry Fundamentals
An introductory course covering basic retail concepts| customer service| sales| and workplace safety.
Micro-CredentialRetail Leadership
Focuses on developing leadership skills specific to the retail industry| including team management and strategic planning.
Micro-Credential