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  1. Courses
  2. Service Operations/Customer Service

Service Operations/Customer Service

Coastal Alabama Community College

CourseMRT 111

Students will become familiar with various service department job functions with dealerships of major manufacturers, including Honda Marine, Mercury Marine, MerCruiser, Suzuki, Volvo, Penta BRP, and Yamaha. They will learn how the technician functions in the dealership in dealing with parts, inventory, warranties, repair orders, technical bulletins, flat rates and service manuals. Students will use hands-on approaches to learn the importance of the various roles in these areas.

Credits

3 credits

Course Code

MRT 111

Programs

Education programs that include this course

  • Marine Industry Technology (STC-MIT)

    Coastal Alabama Community College

    Short-Term Certificate
  • Machine Tool Technology (STC-MT1)

    Coastal Alabama Community College

    Short-Term Certificate
  • Industrial Production Technology (STC-IPT)

    Coastal Alabama Community College

    Short-Term Certificate
  • Industrial Maintenance/Millwright Technology (STC-IE6)

    Coastal Alabama Community College

    Short-Term Certificate