National Restaurant Association Solution

Certified Front Desk Representative (CFDR)

A Certified Front Desk Representative certification means the lodging professional has the knowledge to effectively handle all aspects of the role. This includes proper presentation, property knowledge, guest service, pre-arrival and arrival duties, occupancy, departure procedures and end-of-shift responsibilities. In addition, they have proven they understand the foundations of hospitality professionalism adhering to both general and property-specific standards. Teamwork, communications, fol...

Certified Guest Service Professional (CGSP)

Recognized worldwide, a CGSP designation indicates a solid understanding and application of the seven essential elements of guest service in the lodging or tourism industry. These elements are taught through video-based scenarios from either a lodging perspective or a broader examples of tourism venues. The CGSP certification exam consists of thirty questions where students demonstrate their understanding of the following, Define the basic elements of emotionally engaged guest service. Prepar...

ProStart National Certificate of Achievement

The ProStart National Certificate of Achievement (COA) is a passport to the future. Earning the COA can give a student an advantage in a job search and opens the door to collegiate opportunities, including articulation agreements. Numerous restaurant, foodservice, and hospitality programs offer benefits to ProStart graduates. These benefits include scholarships, class credits, and credit towards work experience requirements.

ServSafe Manager Certification Examination

The National Restaurant Association's ServSafe Manager Food Safety Certification verifies that the recipient has the appropriate food safety knowledge to protect the public from foodborne illness in the role of a manager or person-in-charge. Individuals who successfully pass the 90-question multiple-choice exam will receive the widely recognized and respected ServSafe Manager Certification and wallet card. The ServSafe Manager Certification is accredited by the American National Standards Ins...