Senior Delivery Consultant, Professional Services - SAP
Amazon
Full-timeIn person
Posted
Nov 1, 2026
Closes
Jan 30, 2027
Job Description
Senior Delivery Consultant, Professional Services - SAP
Skills & Competencies
Skills relevant to this opportunity
Full delivery route — execute independently across complex urban and suburban environments, adapting to road closures, weather, and customer changes.
Customer retention and upselling — proactively communicate new offerings and tailored product recommendations to build long-term account loyalty.
Complex customer complaints — diagnose root causes of recurring service or product issues and implement durable resolutions without supervisor involvement.
Vehicle and food-dispensing equipment faults — identify mechanical or operational problems, perform permissible repairs, and coordinate service when needed.
Sales and delivery performance — analyze daily and weekly records using spreadsheet or database tools to spot trends and correct discrepancies.
Payment discrepancies and cash management — reconcile transaction records at shift's end and address irregularities using documented procedures.