Professional Collection Specialist (PCS)
ACA International
Certification
Learn essential compliance requirements and negotiation skills to show consumers, clients, and colleagues your dedication to collecting effectively and respectfully in compliance with the Fair Debt Collection Practice Act (FDCPA).
Duration
Not specified
Credits
Not specified
Cost
Not specified
Format
Hybrid
Skills & Competencies
Skills developed through this program
- Apply essential compliance requirements to conduct consumer interactions in alignment with the Fair Debt Collection Practices Act (FDCPA)
- Use effective negotiation skills to collect respectfully and professionally across varied consumer situations
Career Pathways
Occupations this program prepares you for
Program Details
Detailed information about this program
Target Audience - Collectors - Anyone with consumer interactions - Anyone new to the collection industry
Requirements
What you need to earn this credential
No requirements listed.
Financial Aid
Eligible funding programs
No funding information available.
Scholarships
No scholarships listed.