Certified Manager of Quality (CMQ/OE)
American Society for Quality (ASQ)
The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives - everywhere from small businesses to multinational corporations - that can have regional or global focus in a variety of service and industrial settings.
Duration
Not specified
Credits
Not specified
Cost
Exam Fee $585 Retakes $385
Format
Hybrid
What You'll Learn
AI-generatedKey competencies developed through this program
- MindsetChampion continuous improvement culture and organizational change by influencing stakeholders at all levels from small businesses to multinational corporations.Advanced
- KnowledgeEvaluate quality performance metrics and outcomes to assess organizational excellence and recommend strategic improvements.Proficient
- KnowledgeDesign quality management systems and frameworks aligned with organizational goals and industry standards for regional or global operations.Proficient
- MindsetIntegrate quality principles with organizational strategy to advance organizational excellence initiatives across functional areas.Proficient
- KnowledgeJustify quality improvement recommendations and resource allocation using data-driven analysis to support strategic decision-making.Proficient
- KnowledgeDevelop quality training programs and change management strategies to build organizational capability for sustained excellence.Proficient
- KnowledgeApply quality management principles and methodologies to design and implement process-improvement initiatives across diverse organizational settings.Developing
- KnowledgeAnalyze organizational processes and systems to identify improvement opportunities in service and industrial environments.Developing
- KnowledgeApply statistical and analytical tools to measure, monitor, and improve process performance independently.Developing
- MindsetEngage cross-functional teams in quality improvement efforts to build commitment and collaboration toward organizational excellence goals.Developing
Skills developed through this program
- Lead process‑improvement initiatives across regional or global operations in diverse product and service environments
- Manage customer–supplier relationship initiatives to support strategic planning and deployment across organizational functions
- Develop measurement systems to evaluate organizational performance and guide continuous improvement activities
- Manage project teams and motivate staff to achieve organizational goals through effective leadership and human‑resource practices
- Analyze financial risks and apply knowledge‑management tools to resolve organizational challenges in dynamic business environments
Occupations this program prepares you for
Detailed information about this program
The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives - everywhere from small businesses to multinational corporations - that can have regional or global focus in a variety of service and industrial settings.
What you need to earn this credential
Internship/Fieldwork/Practicum Requirements
10 Years of on-the-job experience in one or more of the areas of the Certified Manager of Quality/Organizational Excellence Body of Knowledge. 5 Years of on-the-job experience must be in a "Decision-making" position. Candidates who have completed a degree from a college, university or technical school will have part of the 10-year experience requirement waived, as follows (only one of these waivers may be claimed): Diploma from a technical or trade school — one year will be waived Associate degree — two years waived Bachelor's degree — four years waived Master's or doctorate — five years waived
Eligible funding programs
No funding information available.
Scholarships
No scholarships listed.