Certified Site Supervisor (CSS)

Certified Site Supervisor (CSS) Designation BSCAI's Certified Site Supervisor (CSS) designation is a symbol of leadership excellence in the building service contractors industry. Additional titles for a site supervisor include area manager, project manager, team lead, site manager and lead supervisor. From managing quality control to training new employees, the CSS designation is a highly valuable business tool to show the vast range of your day-to-day and big picture responsibilities. Click here for a comprehensive breakdown of the content covered in the CSS course. Job requirements for a Site Supervisor: Not entirely sure if this certification is right for you? Below are some examples of the roles you typically fulfill on a daily basis: Quality control (inspections) Training frontline employees Maintain proactive professional relationships with customer contacts and decision makers Monitor inspection scores and customer satisfaction levels each month Continuously evaluate workflow and other processes and take action on improvement plans/ideas Ensure assigned safety training is completed for new team members and ongoing Establish a safe and trusting work environment for our team members at all times Monitor labor reports (actual vs. projected) daily to ensure labor costs are in line Review all other job level costs (inc. supplies) are within budget as financials are distributed each month Ensure minimum revenue and profit levels are maintained each month Must supervise 4+ employees Manage frontline janitors Manages quality control Addresses client complaints/requests Trains new employees