Help Desk Technician (STC-CT2)
Coastal Alabama Community College
Short-Term CertificateNon-degree
This program is designed to provide students the opportunity to acquire and/or enhance knowledge and skills for employment as a Help Desk Technician or related field of employment.
Credits
15 credits
Format
In-Person
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Program Pathways
Credentials this program stacks toward
No program pathways.
Course Pathway
21 courses in this program
121 courses
WKO 110
3 creditsINT 117
3 creditsILT 108
3 creditsIET 131
3 creditsIET 122
3 creditsIET 114
3 creditsHSM 250
3 creditsHSM 214
3 creditsHMM 260
3 creditsHMM 252
3 creditsELT 212
3 creditsCUA 213
3 creditsCUA 116
3 creditsCIS 294
3 creditsCIS 269
3 creditsCIS 268
3 creditsCIS 199
3 creditsCIS 182
3 creditsCIS 130
3 creditsBUS 186
3 creditsBUS 105
3 creditsProgram Requirements
Courses required to complete this program
CIS 130Intro to Information Systems
CIS 182Help Desk Applications
CIS 268Software Support
CIS 269Hardware Support
CIS 199Network Communications
CIS 294Special Topics
CUA 116Sanitation and Safety
CUA 213Food Purchasing and Cost Control
HMM 252Hotel/Restaurant and Travel Law
HMM 260Human Resource Management
HSM 214Hospitality Sales
HSM 250Hospitality Marketing
BUS 105Customer Services
BUS 186Elements of Supervision
IET 114Basic Electricity
IET 122Rotating Machinery and Controls
IET 131Fluid Power Systems
ILT 108Introduction to Instruments and Process Control
WKO 110NCCER Core
ELT 212Motor Controls II
INT 117Principles of Industrial Mechanics
Program Details
Detailed information about this program
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Requirements
What you need to earn this credential
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Financial Aid
Eligible funding programs
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Scholarships
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