Certified Customer Service Manager
Customer Service Institute of America
Our Certified Customer Service Manager Course and the only formal and internationally recognized “Certified Customer Service Manager” designation has been developed with a mix of technical rigor and practical workplace-based projects with a focus on developing leaders in the customer service discipline. It’s your gateway to a better future for you and stellar service for your customers.
Cost
$2,250 USDShow moreShow less
Format
Online
Skills developed through this program
- Knowledge of Customer Service as a Driver of Business Growth and Excellence
- Develop and Apply Strategic Customer Service Approaches
- Apply Service Principles To Drive Profitability
- Apply Leadership Practices For Service Excellence
- Build and Manage Service Infrastructure In Customer Service Operations
- Measure and Continuously Improve Customer Service Performance
Occupations this program prepares you for
Credentials this program stacks toward
No program pathways.
Detailed information about this program
Benefits for the Individual Greater Fullfillment Completing this course will provide more fulfillment and confidence at work. Improved Leadership This course work will enable you to better lead and manage a team. Competitive Advantage When applying for new positions and promotions, graduates will have a significant advantage. Recognition As a graduate, you will be a distinguished customer service professional recognized both domestically and internationally
What you need to earn this credential
No requirements listed.
Eligible funding programs
No funding information available.
Scholarships
No scholarships listed.