Human Resource Management Option, Business Administration | Holyoke Community College

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 13-1071.00

Skills

SpeakingReading ComprehensionActive ListeningCritical ThinkingSocial PerceptivenessWritingService OrientationJudgment and Decision MakingMonitoringCoordinationManagement of Personnel Resources

Knowledge

Administration and ManagementEnglish LanguageCustomer and Personal ServicePersonnel and Human ResourcesAdministrativeProduction and ProcessingMathematics

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionWritten ExpressionProblem SensitivityDeductive ReasoningSpeech RecognitionSpeech ClarityInductive ReasoningNear VisionInformation Ordering

Tasks

Interpret and explain human resources policies, procedures, laws, standards, or regulations.
Hire employees and process hiring-related paperwork.
Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines a
Review financial statements, sales or activity reports, or other performance data to measure product
Direct and coordinate activities of businesses or departments concerned with the production, pricing
Direct administrative activities directly related to making products or providing services.

Technology

Document management softwareGraphics or photo imaging softwareHuman resources softwareWeb page creation and editing softwareDesktop publishing softwareCustomer relationship management CRM softwareData base user interface and query software

Tools

10-key calculatorsComputer scannersDesktop computersDigital audio recordersDigital video disk DVD playersLaptop computersLaser facsimile machinesLiquid crystal display LCD projectorsMulti-line telephone systemsOffice inkjet printersPersonal computersPhotocopying equipmentVideo projectorsWeb conferencing camerasCell phonesCredit card processing machinesDigital camerasHandtrucksHumidity test chambersMagnetic card readersPersonal digital assistants PDAPoint of sale POS systemsProfilometers

Work Values

RelationshipsSupportAchievementWorking ConditionsRecognitionIndependence

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: high13-1071.00	Human Resources Specialists	title_inference	$72,910 median$126,540 top	+6.18%	5,840
Match confidence: medium11-1021.00	General and Operations Managers	title_inference	$102,950 median	+4.41%	16,400

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: developing (Level 2)(based on Associate's Degree)

HR policy interpretation — explain and apply personnel policies and regulatory requirements to employees and managers with reduced supervisory oversight in a mid-size organization.
Full-cycle hiring process — coordinate job postings, application review, interviews, and offer letters independently for non-executive roles across multiple departments.
Employment records management — maintain accurate HRIS records for hires, terminations, transfers, and leaves, ensuring data integrity and audit readiness.
EEO and affirmative action compliance — monitor hiring and employment practices against current legal standards and prepare routine compliance reports for HR leadership.
Employee relations issues — conduct initial intake interviews for workplace complaints or concerns and recommend resolution steps in alignment with HR policy.
Candidate evaluation — assess applicant qualifications against job requirements, conduct structured screening interviews, and make informed hiring recommendations to department managers.
Benefits and compensation communication — present and clarify total-rewards details to candidates and employees using current plan documentation during hiring and open enrollment.
Critical thinking in HR decisions — analyze patterns in employee relations cases or turnover data to identify recurring issues and propose process improvements.
Time management and prioritization — manage concurrent recruiting requisitions and HR casework within established deadlines in a fast-paced HR operations environment.
HRIS and analytical tools — generate standard workforce reports and queries to support staffing analyses and compliance reviews for HR management.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.