Juvenile Justice | Massasoit Community College

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 21-1092.00

Skills

Social PerceptivenessActive ListeningSpeakingCritical ThinkingReading ComprehensionComplex Problem SolvingWritingMonitoring

Knowledge

Law and GovernmentPublic Safety and SecurityEnglish LanguagePsychologyTherapy and Counseling

Abilities

Oral ExpressionWritten ComprehensionProblem SensitivityDeductive ReasoningOral ComprehensionInductive ReasoningWritten ExpressionSpeech RecognitionSpeech ClarityNear Vision

Tasks

Prepare and maintain case folder for each assigned inmate or offender.
Gather information about offenders' backgrounds by talking to offenders, their families and friends,
Interview probationers and parolees regularly to evaluate their progress in accomplishing goals and

Technology

Calendar and scheduling softwareProject management softwareOffice suite softwareData base user interface and query softwareCustomer relationship management CRM software

Tools

BreathalyzersDesktop computersDictating equipmentDrug testing kitsElectronic tracking devicesLaptop computersLaser facsimile machinesLaw enforcement handgunsMetal handcuffsMobile radiosMultiline telephone systemsPassenger carsPersonal computersPhotocopying equipmentPlastic handcuffs

Work Values

SupportRelationshipsWorking ConditionsAchievementRecognitionIndependence

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium21-1092.00	Probation Officers and Correctional Treatment Specialists	title_inference	—	—	—

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

Ongoing case files for a full caseload of probationers and parolees — maintain current and audit-ready with routine accuracy in a community supervision office.
Regular progress interviews with probationers and parolees — conduct independently to assess goal attainment and contract compliance on an established schedule.
Behavioral risk factors including substance abuse and anger management — discuss with offenders using motivational interviewing techniques in one-on-one supervision sessions.
Electronically monitored home detention participants — supervise by analyzing monitoring data and conducting unannounced field visits across assigned geographic areas.
Alleged parole violations — investigate through structured interviews, records review, and surveillance using agency protocols with limited supervisory input.
Remedial action recommendations — prepare and submit to the court or parole board when probationers demonstrate noncompliance with established supervision conditions.
Community treatment referrals for mental health and substance abuse — arrange and coordinate according to individual client needs and court-ordered requirements.
Social perceptiveness and active listening skills — apply during client interviews to detect deception, assess emotional state, and identify emerging risk factors.
Inductive and deductive reasoning — use when synthesizing background information from multiple sources to formulate individualized case plans in a correctional treatment context.
Spreadsheet and project management software — utilize to track caseload milestones, compliance metrics, and appointment trends across an assigned client portfolio.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.