Backcountry Guide | Minnesota North College

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 39-7011.00

Skills

SpeakingActive ListeningSocial PerceptivenessService OrientationTime ManagementReading ComprehensionMonitoringCoordination

Knowledge

Customer and Personal ServiceEnglish LanguageHistory and ArcheologyCommunications and MediaEducation and Training

Abilities

Oral ExpressionOral ComprehensionSpeech ClarityWritten ComprehensionFar VisionSpeech RecognitionProblem SensitivityNear VisionWritten ExpressionDeductive Reasoning

Tasks

Describe tour points of interest to group members, and respond to questions.
Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as i
Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety

Technology

Graphics or photo imaging softwareInternet browser softwareCustomer relationship management CRM softwareElectronic mail softwareWeb page creation and editing software

Tools

ActiveMap Tour Guide softwareCell phonesDesktop computersFirst aid kitsLaser facsimile machinesMicrophonesPersonal digital assistants PDATour boatsTour busesTouring bicycles

Work Values

RelationshipsSupportIndependenceWorking ConditionsRecognitionAchievement

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium39-7011.00	Tour Guides and Escorts	title_inference	—	—	—

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

Tour commentary — deliver engaging, accurate narration on points of interest with minimal reliance on scripted notes during recurring sightseeing tours.
Visitor groups of varied backgrounds — escort through industrial establishments, art galleries, or heritage sites adapting pace and content to audience needs.
Safety and regulatory compliance — monitor visitor activities throughout multi-stop tours and independently address minor infractions using established protocols.
Educational activities — conduct structured, age-appropriate sessions for school children visiting museums, historical sites, or nature facilities.
Site research — gather and synthesize information on local history, environmental conditions, and group skill levels to tailor commentary for familiar tour types.
Travel route selection — choose among known alternatives based on group size, time constraints, and site conditions for standard tour itineraries.
Visitor service interactions — handle common complaints and special requests with social perceptiveness and composure during live tour operations.
Customer relationship management software — use to record visitor preferences, booking details, and feedback for repeat-client tour management.
Time management — coordinate group movement across multiple tour stops to maintain schedules in high-traffic visitor environments.
Oral communication — adapt speech clarity and pacing when addressing diverse audiences including non-native English speakers on guided excursions.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.