Law Enforcement | Mount Wachusett Community College

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 33-3041.00

Skills

SpeakingMonitoringSocial PerceptivenessActive ListeningCritical ThinkingReading ComprehensionCoordinationService Orientation

Knowledge

English LanguagePublic Safety and SecurityLaw and GovernmentComputers and ElectronicsEducation and Training

Abilities

Oral ExpressionSpeech ClarityOral ComprehensionInformation OrderingNear VisionWritten ExpressionProblem SensitivityFar VisionSpeech RecognitionWritten Comprehension

Tasks

Enter and retrieve information pertaining to vehicle registration, identification, and status, using
Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordi
Write warnings and citations for illegally parked vehicles.
Perform traffic control duties such as setting up barricades and temporary signs, placing bags on parking meters to limit their use, or directing traffic or pedestrians.

Technology

Data base user interface and query softwareSpreadsheet softwareOffice suite softwareElectronic mail softwarePresentation software

Tools

Analog parking metersBarcode scannersDesktop computersDigital still camerasElectronic cash registersHandheld data collectorsHandheld ticket writersLaptop computersLicense plate recognition LPR camerasMobile radiosMountain bicyclesParking enforcement vehiclesParking meter readersParking ticket printersParking timers

Work Values

RelationshipsSupportIndependenceWorking ConditionsRecognitionAchievement

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium33-3041.00	Parking Enforcement Workers	title_inference	—	—	—

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

Hand-held citation computer — independently enter, retrieve, and cross-reference vehicle registration and violation history data across a multi-block patrol zone.
Assigned patrol area — conduct systematic foot and vehicle patrols to monitor public compliance with parking ordinances with minimal supervisory direction.
Parking citations and warnings — write accurate, legally sufficient citations for a range of violation types, applying local ordinance codes without reference assistance.
Court hearing preparation — organize citation records and personal notes to support testimony at contested traffic citation hearings with routine supervision.
Equipment maintenance schedule — inspect and clean hand-held computers, citation equipment, and safety gear on a recurring basis to ensure operational readiness.
Dispatch radio calls — manage incoming and outgoing radio communications regarding parking violations and public complaints with appropriate urgency and accuracy.
Vehicle registration database — query and interpret license plate, registration, and status records efficiently to resolve ambiguous or partially visible plate information.
Complaint resolution — apply social perceptiveness and active listening skills to de-escalate citizen disputes about citations in the field.
Time management — prioritize patrol coverage across high-violation zones during peak hours to maximize compliance within a defined shift window.
Mechanical problem reporting — perform routine vehicle checks, document observed deficiencies accurately, and submit maintenance requests to supervisors in a timely manner.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.