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  1. Programs
  2. Business of Retail

Business of Retail

NRF (National Retail Federation) Foundation

Certification

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

The Business of Retail credential is RISE Up's advanced course for youth and adult learners progressing in their careers.

Cost

Exam starts at $75Show moreShow less

Format

Online

Eligibility Calculator

Which aid programs apply to this program?

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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

Through RISE Up’s Retail Industry Fundamentals training, students will develop basic employability and workplace skills, including: Understanding merchandising and marketing Developing pricing strategies Calculating profit and discounts Learning the importance of workplace safety practices Preparing for promotions Curriculum Delivery Course delivery options are flexible – from online to classroom to a combination of both. Self-paced lessons allow students to engage with curriculum videos, activities, and knowledge checks. Mix and match your own lessons to provide a course that’s completely tailored for your students. At the end, students receive a printable completion certificate, digital badge, and a credential they can list on their resume. Key Concepts NRF Foundation's RISE Up curriculum and exams are industry-recognized and developed in collaboration with over twenty retailers, including Walmart, Macy’s, The Home Depot, and Nordstrom. The Retail Industry Fundamentals training equips students with introductory knowledge to understand: The full scope of store operations and running a retail environment Utilizing merchandising and marketing techniques Understanding the retail profit model and competition Recognizing retail policies, regulations, and safety Effective management of others Planning and following a career path in retail

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

No locations specified.

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

  • Knowledge of store operations and retail environment management
  • Apply merchandising and marketing techniques in retail
  • Knowledge of retail profit model and competition
  • Apply retail policies, regulations, and safety in retail environments
  • Manage others effectively in retail settings
Career Pathways

Occupations this program prepares you for

  • Retail Salespersons41-2031.00
  • First-Line Supervisors of Retail Sales Workers41-1011.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Certification)

  • Multiple departments on the sales floor — cover routinely on a moderate-volume day.
  • Suggestive selling and add-on attachments — apply naturally on common transactions to lift basket size.
  • Product knowledge across the assigned department — answer specific questions without checking with a senior.
  • Customer objections and price-comparison questions — handle confidently using store-trained responses.
  • Inventory cycle counts on assigned aisles — execute accurately and flag discrepancies.
  • Schedule swaps, breaks, and shift handoffs — coordinate within the team without manager involvement.
  • New hires on the floor — buddy with on basics during their first two weeks.
  • Promotional setup and seasonal resets — execute to plan within an assigned section.
  • Loyalty program enrollments and credit applications — pitch and process per company training.
  • Light visual merchandising (end caps, mannequins) — refresh per the corporate guide on a routine day.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported