ITIL 4 Strategist: Direct, Plan and Improve
PeopleCert (AXELOS)
Learn to optimise workflows, manage organisational change and align business and IT strategies, while promoting collaboration and continuous improvement.
Cost
$1,003.00Show moreShow less
Format
Online
Skills developed through this program
- Understand the key concepts of ITIL 4: Direct, Plan, and Improve
- Learn the importance of value, outcomes, costs and risks
- Establish effective governance structures and ensure compliance with relevant regulations, standards and policies
- Define, select and use Key Performance Indicators to assess the performance and effectiveness of IT services and processes
- Explore the concepts and practices of continual improvement using feedback and data
- Gain understanding of IT service risk management to avoid disruptions and losses
Occupations this program prepares you for
Credentials this program stacks toward
No program pathways.
Detailed information about this program
Popular among professionals who have advanced to roles such as: - IT manager: development - T manager: operations - IT Leader - Transformation manager - IT service manager Exam 40 questions Multiple choice Duration: 90 minutes Closed book Minimum required score to pass: 70%
What you need to earn this credential
No requirements listed.
Eligible funding programs
No funding information available.
Scholarships
No scholarships listed.