Residential Plans Examination | Portland Community College

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 39-9041.00

Skills

Social PerceptivenessActive ListeningMonitoringCoordinationSpeakingNegotiationService OrientationTime Management

Knowledge

Customer and Personal ServiceAdministration and ManagementPublic Safety and SecurityEducation and TrainingEnglish Language

Abilities

Oral ComprehensionOral ExpressionProblem SensitivitySpeech ClaritySpeech RecognitionWritten ComprehensionDeductive ReasoningWritten ExpressionInductive ReasoningNear Vision

Tasks

Communicate with other staff to resolve problems with individual students.
Observe students to detect and report unusual behavior.
Supervise, train, and evaluate residence hall staff, including resident assistants, participants in
Advise student organizations.

Technology

Accounting softwareElectronic mail softwareWord processing softwareSpreadsheet softwareOffice suite software

Tools

10-key calculatorsAutomated lock systemsCash drawersCompost binsComputer data input scannersComputer inkjet printersCopy machinesDesktop computersEmergency first aid kitsFirst aid ice packsLaptop computersLaser facsimile machinesMultiline telephone systemsPassenger vansPortable fire extinguishers

Work Values

RelationshipsSupportIndependenceAchievementWorking ConditionsRecognition

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium39-9041.00	Residential Advisors	title_inference	—	—	—

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

Regular safety rounds — conduct and log nightly rounds independently, adapting patrol timing to address known high-risk periods in a multi-floor residence hall.
Resident behavioral concerns — observe, document, and communicate patterns of unusual student behavior to student affairs staff with minimal supervisor prompting.
Interpersonal disputes — mediate low-to-moderate resident conflicts by facilitating structured conversations and reaching mutually agreed resolutions in a dormitory setting.
Conduct policy enforcement — apply residence hall rules consistently and explain rationale to residents, using judgment to distinguish minor infractions from policy violations requiring escalation.
Resident assistant coordination — coordinate scheduling and daily task assignments for resident assistant staff during a building supervisor's absence.
Emergency response protocols — execute first-aid response and emergency notification procedures independently during on-call duty hours in a residential facility.
Spreadsheet software — maintain resident rosters, incident logs, and duty schedules using spreadsheet tools in a residence life administrative environment.
Staff communication — collaborate with other residential advisors and student affairs staff via email and team meetings to resolve recurring individual student concerns.
Time management across competing priorities — balance proactive resident engagement, administrative documentation, and facility monitoring tasks within a single duty shift.
Maintenance request tracking — assess facility issues, submit formal work orders, and follow up with facilities personnel to ensure timely resolution in a campus residence hall.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.