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  1. Programs
  3. Workplace Communication

Workplace Communication

Rochester Community and Technical College

CertificateAcademic

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

The Workplace Communication Certificate is targeted for those who wish to strengthen their “soft skills” via practical application of communication theory. Employees surveyed often report teamwork, conflict management skills, oral communication, and interpersonal skills are crucial to success in the workplace.

Credits

9 credits

Format

In-Person

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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

Visit Program Website
Locations

Where this program is offered

  • Minnesota

    Minnesota

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 25-1122.00

Skills

Reading ComprehensionSpeakingActive ListeningInstructingWritingActive LearningLearning StrategiesCritical Thinking

Knowledge

English LanguageEducation and TrainingCommunications and MediaPsychologyComputers and Electronics

Abilities

Oral ComprehensionOral ExpressionSpeech ClarityWritten ComprehensionWritten ExpressionDeductive ReasoningInductive ReasoningSpeech RecognitionNear VisionProblem Sensitivity

Tasks

  • Evaluate and grade students' class work, assignments, and papers.
  • Initiate, facilitate, and moderate classroom discussions.
  • Compile, administer, and grade examinations, or assign this work to others.

Technology

Document management softwareMusic or sound editing softwareGraphics or photo imaging softwareDesktop publishing softwareVideo creation and editing software

Tools

Audio compressorsAudio mixersAudio monitorsAudio speakersBroadcast camerasBroadcast mixing boardsCarousel slide projectorsChannel frequency tunersCompact digital camerasCompact disk CD playersComputer data input scannersComputer laser printersComputer projectorsConference telephonesDesktop computers

Work Values

RelationshipsAchievementIndependenceRecognitionWorking ConditionsSupport
Career Pathways

Occupations this program prepares you for

Auto-populated·from O*NET + BLS
Occupations matched to this program, with median wage, top wage, growth, and openings
SOCOccupationMethodWageGrowthOpenings
Match confidence: medium25-1122.00Communications Teachers, Postsecondarytitle_inference———
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

  • Undergraduate and graduate lecture content on topics such as oral traditions and media criticism — prepare and deliver independently with minimal supervisory review.
  • Student class work, papers, and examinations — evaluate and grade with calibrated, constructive feedback across multiple course sections.
  • Seminar and discussion-based classroom environments — facilitate and moderate to promote critical inquiry among postsecondary communications students.
  • Course curricula and instructional materials — review and revise periodically to reflect current scholarship and pedagogical best practices.
  • Learning management systems and computer-based training software — integrate into course delivery to support hybrid or online postsecondary instruction.
  • Advisement during scheduled office hours — provide to undergraduate students on academic progress, course selection, and communications career pathways.
  • Inductive reasoning strategies — employ to guide students from specific case studies toward broader communications theories in a classroom context.
  • Examination design and grading workflows — coordinate across a course section, delegating components to teaching assistants and verifying consistency.
  • Video creation and editing software — use to produce supplementary instructional media that enhances lecture content for postsecondary learners.
  • Time management practices — apply to balance teaching, grading, advising, and ongoing scholarly development within a full-time faculty workload.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Auto-populated·from Scorecard + DOL
Completion Rate
97%
Placement Rate
83%