Professional Selling Skills | Saint Cloud State University

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 41-9091.00

Skills

PersuasionSpeakingSocial PerceptivenessService OrientationActive ListeningCoordinationNegotiationJudgment and Decision Making

Knowledge

Customer and Personal ServiceSales and MarketingEnglish LanguageAdministrativeAdministration and Management

Abilities

Oral ExpressionOral ComprehensionSpeech RecognitionSpeech ClarityWritten ExpressionWritten ComprehensionInformation OrderingFluency of IdeasOriginalityProblem Sensitivity

Tasks

Explain products or services and prices and demonstrate use of products.
Develop prospect lists.
Deliver merchandise and collect payment.
Contact customers to ensure their satisfaction with products or services.
Train new recruits or other employees.

Technology

Web page creation and editing softwareSpreadsheet softwareOffice suite softwareOperating system softwareRoute navigation software

Tools

Desktop computersGlobal positioning system GPS receiversLaptop computersMulti-line telephone systemsPassenger vehiclesPersonal computersTape measures

Work Values

RelationshipsAchievementIndependenceWorking ConditionsRecognitionSupport

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium41-9091.00	Door-to-Door Sales Workers, News and Street Vendors, and Related Workers	title_inference	—	—	—

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

Product demonstrations — conduct independently for prospective customers in residential neighborhoods or at street vending locations, adjusting pace to audience interest.
Prospect lists — develop by researching neighborhoods, events, and community contacts using internet browser software and prior sales data.
Merchandise deliveries and payment collections — manage on a regular assigned route, resolving minor discrepancies and maintaining accurate records with reduced oversight.
Customer orders — enter accurately into computer systems or office suite software, applying learned data verification steps during routine daily field operations.
Buying party arrangements — organize and secure sponsorship from community contacts to host merchandise events in local residential or commercial settings.
Sales territory coverage — plan and adjust independently using route navigation software to maximize daily customer contact within a familiar geographic area.
Customer objections — address with practiced persuasion techniques and product knowledge, adapting talking points to common resistance patterns encountered in the field.
Product samples and service literature — distribute strategically at high-traffic locations or targeted neighborhoods to generate qualified leads for follow-up.
Individual customer cues and social signals — interpret to tailor communication style and product recommendations during face-to-face interactions in community settings.
Daily sales activity and route outcomes — document in spreadsheet software and submit timely reports to support team performance tracking.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.