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  1. Programs
  2. Salesforce Certified Platform Administrator

Salesforce Certified Platform Administrator

Salesforce

Certification

Certified Platform Administrators are Salesforce professionals who build and manage trusted solutions on the Salesforce Platform. They administer and secure the lifecycle of users, data, apps and agents to ensure org health and maximize value.

Duration

Not specified

Credits

Not specified

Cost

$200

Format

Hybrid

What You'll Learn

AI-generated

Key competencies developed through this program

  • KnowledgeEvaluate AppExchange solutions and third-party integrations to determine suitability for organizational needs and platform compatibility.
    Proficient
  • KnowledgeApply security models and user access controls to ensure data protection and compliance within Salesforce environments.
    Developing
  • Hands-onExecute user lifecycle management processes including provisioning, deactivation, and role assignments in the Salesforce Platform.
    Developing
  • KnowledgeAnalyze business requirements to configure custom objects, fields, and relationships using declarative tools within the Salesforce Platform.
    Developing
  • Hands-onPerform data management operations including import, export, backup, and quality assurance using Salesforce tools.
    Developing
  • KnowledgeApply automation tools including workflow rules, process builder, and flows to streamline business processes and improve organizational efficiency.
    Developing
  • KnowledgeDemonstrate app and agent lifecycle management practices to maintain org health and optimize Salesforce functionality.
    Developing
  • Hands-onOperate reporting and dashboard tools to provide actionable insights for business stakeholders.
    Developing
  • KnowledgeDiagnose system issues and implement solutions to maintain platform performance and user productivity.
    Developing
  • MindsetSupport organizational change management initiatives when implementing new Salesforce features and updates.
    Developing
Skills & Competencies

Skills developed through this program

  • Configure company settings including fiscal year, business hours, currency management, and default settings
  • Administer declarative user interface configuration including UI settings, app menu, list views, global actions, and Lightning App Builder
  • Set up and maintain users including licenses, locales, working hours, login methods, and user status management
  • Apply organization security controls including identity verification, audit trail, login hours, and session settings
  • Configure the Salesforce sharing model including roles, role hierarchy, org-wide defaults, public groups, and sharing rules
  • Determine and assign custom profiles and permission sets including permission set groups and muting
Career Pathways

Occupations this program prepares you for

  • Administrative Services Managers11-3012.00
  • Business Intelligence Analysts15-2051.01
  • Business Operations Specialists, All Other13-1199.00
Program Details

Detailed information about this program

About this certification The Salesforce Certified Platform Administrator exam is designed for individuals who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities. The exam covers the breadth of applications, the features and functions available to an end user, and the configuration and management options available to an administrator across the Sales, Service, and Collaboration Clouds. Exam details Content: 60 multiple-choice/multiple-select questions and five non-scored questions Time allotted to complete the exam: 105 minutes Passing score: English version 68%; Japanese version 65% Registration fee: USD 200 plus applicable taxes as required per local law; JPY 30,000 Retake fee: USD 100 plus applicable taxes as required per local law; JPY 30,000 Prerequisite: None Resources Salesforce Certification Code of Conduct Exam Reschedule and Cancellation Policies How to Schedule a Salesforce Exam Program Terms for Learning and Credential Programs

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

Visit Program Website
Student Outcomes

Performance metrics for this program

Completion Rate

Not reported

Placement Rate

Not reported

Locations

Where this program is offered

No locations specified.

Related Programs

Programs related to this one

No related programs.