Software Support (Core 2)

Tennessee College of Applied Technology-Knoxville

CourseCSN 2030

This course is the second component to the CompTIA A+ Examination objectives. Students will learn how to troubleshoot software issues on the PC. In addition, they will learn installation processes for Windows, Mac, and Linux. Students will also learn procedures for configuring the Operating System to perform certain functions.

Credits

Not specified

Course Code

CSN 2030

Related Courses

Prerequisites, corequisites, and courses that build on this one

Prerequisites

Complete these courses before enrolling

Required For

Courses that require this course as a prerequisite

Skills & Competencies

Skills developed through this course

Install and configure Microsoft operating systems using command-line and GUI tools
Secure workstations, SOHO wireless networks, and data-disposal processes
Configure mobile devices, client-side virtualization, and email connectivity
Apply systematic troubleshooting theory to hardware and software problems
Perform preventive maintenance on desktops, laptops, and mobile devices