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  1. Courses
  2. Software Support (Core 2)

Software Support (Core 2)

Tennessee College of Applied Technology-Knoxville

CourseCSN 2030

This course is the second component to the CompTIA A+ Examination objectives. Students will learn how to troubleshoot software issues on the PC. In addition, they will learn installation processes for Windows, Mac, and Linux. Students will also learn procedures for configuring the Operating System to perform certain functions.

Credits

Not specified

Course Code

CSN 2030

Related Courses

Prerequisites, corequisites, and courses that build on this one

Prerequisites

Complete these courses before enrolling

  • CSN 0001

    Worker Characteristic

  • CSN 1000

    Orientation, Safety, AlcoholEDU, and Sexual Assault Training

  • CSN 1010

    Tech Foundations

  • CSN 1020

    Hardware & Troubleshooting (Core 1)

  • CSN 1030

    IT Fundamentals

Required For

Courses that require this course as a prerequisite

  • CSN 3020

    Security Fundamentals

  • CSN 3010

    Cyber Security

Skills & Competencies

Skills developed through this course

  • Install and configure Microsoft operating systems using command-line and GUI tools
  • Secure workstations, SOHO wireless networks, and data-disposal processes
  • Configure mobile devices, client-side virtualization, and email connectivity
  • Apply systematic troubleshooting theory to hardware and software problems
  • Perform preventive maintenance on desktops, laptops, and mobile devices
View Course Details
Programs

Education programs that include this course

  • Computer Operating Systems, Networking, And Cybersecurity

    Tennessee College of Applied Technology-Knoxville

    Diploma