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  1. Programs
  2. Certified Hospitality Trainer (CHT)

Certified Hospitality Trainer (CHT)

American Hotel & Lodging Educational Institute (AHLEI)

Certification

Hospitality training skills are in higher demand than ever before. Properties depend on these professionals to properly train their staff to meet regulations and prevent guest complaints and lawsuits. The Certified Hospitality Trainer (CHT®) certification proves you can manage every step in the training process, from assessing training needs to evaluating the results.

Duration

Not specified

Credits

Not specified

Cost

$530.50

Format

Online

What You'll Learn

AI-generated

Key competencies developed through this program

  • KnowledgeEvaluate training program effectiveness and staff learning outcomes using assessment tools and performance metrics.
    Proficient
Skills & Competencies

Skills developed through this program

  • Articulate the case for training and development within a hospitality organization
  • Apply training and development as an investment strategy within a hospitality organization
  • Assess training needs within a hospitality organization
  • Design instructional content to meet identified training needs
  • Select and apply training tools and techniques in a hospitality environment
  • Measure and evaluate training and development outcomes in a hospitality organization
Career Pathways

Occupations this program prepares you for

Program Details

Detailed information about this program

Hospitality training skills are in higher demand than ever before. Properties depend on these professionals to properly train their staff to meet regulations and prevent guest complaints and lawsuits. The Certified Hospitality Trainer (CHT®) certification proves you can manage every step in the training process, from assessing training needs to evaluating the results. Excel in your current position, move further toward your career goals and get recognition as one of the best in your profession with CHT® certification. The CHT® exam assesses for the following competencies: A Case for Training and Development Training and Development as an Investment Assessing Training Needs Instructional Design Training Tools and Techniques Measuring and Evaluating Training and Development Training the Trainers Orientation and Socialization Hourly Employee Training Mentoring Supervisory and Management Development Resource Materials The online study guide contains approximately 40 hours of self-paced review material on key knowledge areas. Prerequisites Qualifying Positions Property-level training director, corporate level training executive or department head at a hospitality company Position Examples Training Director/Manager, Corporate Level Training Executive, HR Director/Manager Time in Position One year Department Head experience: Executive Certification eliminates six months of time requirement Degree from an accredited academic institution eliminates six months of time requirement How to Obtain Certification Purchase your application, study guide, and exam package Complete and submit your application and supporting documents Upon approval, access resource materials Connect with a proctor to complete your exam

Requirements

What you need to earn this credential

Internship/Fieldwork/Practicum Requirements

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

Visit Program Website
Student Outcomes

Performance metrics for this program

Completion Rate

Not reported

Placement Rate

Not reported

Locations

Where this program is offered

No locations specified.

Related Programs

Programs related to this one

No related programs.

Knowledge
Apply instructional design principles to develop training programs aligned with hospitality industry standards and regulations.
Developing
  • KnowledgeDemonstrate effective training delivery methods for diverse hospitality staff in various learning environments.
    Developing
  • KnowledgeApply regulatory compliance requirements to training curriculum to prevent guest complaints and mitigate legal risks.
    Developing
  • Hands-onDemonstrate training facilitation techniques using various instructional tools and technologies in hospitality settings.
    Developing
  • KnowledgePrepare training materials and resources tailored to specific hospitality roles and operational requirements.
    Developing
  • MindsetEngage hospitality staff in active learning experiences fostering motivation and commitment to service excellence.
    Developing
  • KnowledgeAnalyze training feedback and performance data to identify areas for program improvement and refinement.
    Developing
  • KnowledgeOperate the complete training cycle from needs assessment through evaluation in hospitality properties.
    Developing
  • KnowledgeIdentify training needs within hospitality operations through observation and assessment of staff performance gaps.
    Emerging
  • Lodging Managers11-9081.00
    Hotel, Motel, and Resort Desk Clerks43-4081.00
    Training and Development Specialists13-1151.00