Certified Hotel Administrator (CHA)

Elevate your hospitality career and get the recognition you deserve by earning the industry’s most prestigious certification. The Certification Hotel Administrator (CHA®) designation is recognized globally as the highest achievement for hotel executives and senior hospitality professionals. This executive-level certification is designed to validate your strategic, operational, and business management skills – essential for leading successful hotel operations in today’s competitive hospitality landscape. Whether you’re looking to validate years of experience or take the next step in your leadership journey, the CHA certification showcases your commitment to excellence and your readiness to lead at the highest level. Program features include: Updated hospitality-focused content – Contemporary overview of hotel technology integration, health & safety protocols, data analytics for decision-making, and more. Executive-level program developed by industry experts – Created with input from seasoned hospitality professionals and stakeholders to ensure relevance to current hotel management operational challenges. Interactive online study guide – The self-paced, Smart Study Modules™ assess your strengths and target your knowledge gaps, so you can master challenging material more efficiently, and build the confidence you need to ace the CHA exam. Exam topics include: Financial Management Food & Beverage Management Human Resources Leadership Revenue Management Rooms Management Sales & Marketing Join thousands of hospitality leaders who’ve earned the CHA designation and transformed their careers. Start your journey toward becoming a Certified Hotel Administrator today. Prerequisites Qualifying Positions General Manager, Owner/Operator in a lodging hospitality company, or corporate executive at a lodging hospitality company responsible for the operation of two or more properties. Assistant General Manager or Director of Operations/Rooms Division (after successfully earning the Certified Rooms Division Executive (CRDE®) certification). Position Examples General Manager, Assistant General Manager Time in Position Two years of experience How to Reduce Time in Position One current AHLEI department head certification (limit 1) eliminates one year Degree from an accredited academic institution (limit one) eliminates one year How to Obtain Certification Purchase your application, study guide, and exam package Complete and submit your application and supporting documents Upon approval, access resource materials Connect with a proctor to complete your exam