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  1. Occupations
  2. First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services

First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services

Directly supervise and coordinate activities of entertainment and recreation related workers.

SOC: 39-1014.00

Common Job Titles

  • Caddymaster
  • Community Life Director
  • Hair Salon Manager
  • Recreation Coordinator

What You'll Need to Succeed

AI-generated

Key competencies for this occupation at a glance

  • KnowledgeOrganize staff schedules and work assignments for entertainment and recreation teams using work scheduling software to optimize coverage and resource allocation.
    Proficient
  • MindsetIntegrate employee development goals with operational objectives when coordinating diverse recreation worker teams in dynamic service environments.
    Proficient
  • KnowledgeEvaluate staff performance and service quality metrics independently monitoring entertainment program effectiveness and customer satisfaction.
    Proficient
  • MindsetAdvocate for team resource needs and staff training initiatives when communicating with senior management and stakeholders.
    Proficient
  • KnowledgeAssess inventory levels and equipment maintenance requirements using inventory management systems to prevent service disruptions.
    Proficient
  • KnowledgeCoordinate daily operations and event logistics across multiple recreation activities independently managing timekeeping software and POS systems.
    Proficient
  • MindsetBalance customer service excellence with operational efficiency objectives when making real-time staffing and resource allocation decisions.
    Proficient
  • MindsetSupport employee morale and team cohesion during high-volume operational periods and when resolving interpersonal conflicts.
    Developing
  • KnowledgePrepare operational reports and budget documentation using Microsoft Excel and PowerPoint for management presentations.
    Developing
  • KnowledgeApply safety protocols and regulatory compliance standards in recreation facilities to ensure guest and employee well-being.
    Developing

Wage Data According to the Bureau of Labor Statistics

Annual wage data for First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services (2024)

Estimated Total Employment (U.S.)

92,830

Wage Distribution by Percentile

Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $32,960. 25th percentile: U.S. $37,960. 50th percentile: U.S. $46,900. 75th percentile: U.S. $60,190. 90th percentile: U.S. $76,430. Use the left and right arrow keys to move between percentiles.

  • U.S.
MetricU.S.
10% of workers earn the following or less$32,960
10% of workers earn the following or more$76,430
Workers on average earn$51,400

+ indicates wage is at or above the BLS reporting cap ($239,200/year)

Tools & Technology

Equipment and software commonly used in this occupation

In-Demand Technology

Frequently requested by employers in job postings

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word

Technology Skills

  • Inventory management systems
  • Point of sale POS software
  • Timekeeping software
  • Web browser software
  • Work scheduling software

Tools & Equipment

  • Computer laser printers
  • Desktop computers
  • Laptop computers
  • Multi-line telephone systems
  • Personal computers
  • Photocopying equipment

Related Occupations

Occupations with similar skills and knowledge requirements

Most Similar

  • First-Line Supervisors of Personal Service Workers 39-1022.00
  • First-Line Supervisors of Office and Administrative Support Workers 43-1011.00
  • First-Line Supervisors of Mechanics, Installers, and Repairers 49-1011.00
  • First-Line Supervisors of Non-Retail Sales Workers 41-1012.00
  • First-Line Supervisors of Housekeeping and Janitorial Workers 37-1011.00

Moderately Similar

  • First-Line Supervisors of Passenger Attendants 53-1044.00
  • First-Line Supervisors of Food Preparation and Serving Workers 35-1012.00
  • First-Line Supervisors of Farming, Fishing, and Forestry Workers 45-1011.00
  • First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand 53-1042.00
  • First-Line Supervisors of Production and Operating Workers 51-1011.00

Related

  • General and Operations Managers 11-1021.00
  • First-Line Supervisors of Construction Trades and Extraction Workers 47-1011.00
  • First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers 37-1012.00
  • First-Line Supervisors of Material-Moving Machine and Vehicle Operators 53-1043.00
  • First-Line Supervisors of Retail Sales Workers 41-1011.00
  • Training and Development Managers 11-3131.00
  • Recreation Workers 39-9032.00
  • First-Line Supervisors of Security Workers 33-1091.00
  • Training and Development Specialists 13-1151.00
  • Human Resources Specialists 13-1071.00

Related Programs

Education programs that prepare you for this occupation

  • CertificationCertified Venue Executive (CVE)Issuer: International Association of Venue Managers
  • CertificationCertified Hotel Administrator (CHA)Issuer: American Hotel and Lodging Educational Institute (AHLEI)
  • CertificationCertified Hospitality Supervisor (CHS)Issuer: American Hotel and Lodging Educational Institute (AHLEI)
  • Bachelor's DegreeAdventure Education and LeadershipIssuer: Asbury University
  • Master's DegreeM.S. in Experiential and Outdoor EducationIssuer: Western Carolina University
  • Post-Baccalaureate CertificateNATURE-BASED THERAPYIssuer: East Tennessee State University
  • DiplomaOutdoor LeadershipIssuer: Virginia Commonwealth University
  • Bachelor's DegreeOutdoor LeadershipIssuer: Colorado Christian University
  • Bachelor's DegreeCamping and Outdoor LeadershipIssuer: Liberty University
  • Short-Term CertificateIntro Outdoor EducationIssuer: Red Rocks Community College