First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
Directly supervise and coordinate activities of entertainment and recreation related workers.
SOC: 39-1014.00
Common Job Titles
CaddymasterCommunity Life DirectorHair Salon ManagerRecreation Coordinator
What You'll Need to Succeed
AI-generatedKey competencies for this occupation at a glance
- KnowledgeOrganize staff schedules and work assignments for entertainment and recreation teams using work scheduling software to optimize coverage and resource allocation.Proficient
- MindsetIntegrate employee development goals with operational objectives when coordinating diverse recreation worker teams in dynamic service environments.Proficient
- KnowledgeEvaluate staff performance and service quality metrics independently monitoring entertainment program effectiveness and customer satisfaction.Proficient
- MindsetAdvocate for team resource needs and staff training initiatives when communicating with senior management and stakeholders.Proficient
- KnowledgeAssess inventory levels and equipment maintenance requirements using inventory management systems to prevent service disruptions.Proficient
- KnowledgeCoordinate daily operations and event logistics across multiple recreation activities independently managing timekeeping software and POS systems.Proficient
- MindsetBalance customer service excellence with operational efficiency objectives when making real-time staffing and resource allocation decisions.Proficient
- MindsetSupport employee morale and team cohesion during high-volume operational periods and when resolving interpersonal conflicts.Developing
- KnowledgePrepare operational reports and budget documentation using Microsoft Excel and PowerPoint for management presentations.Developing
- KnowledgeApply safety protocols and regulatory compliance standards in recreation facilities to ensure guest and employee well-being.Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services (2024)
Estimated Total Employment (U.S.)
92,830
Wage Distribution by Percentile
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $32,960 |
| 10% of workers earn the following or more | $76,430 |
| Workers on average earn | $51,400 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft Word
Technology Skills
Inventory management systemsPoint of sale POS softwareTimekeeping softwareWeb browser softwareWork scheduling software
Tools & Equipment
Computer laser printersDesktop computersLaptop computersMulti-line telephone systemsPersonal computersPhotocopying equipment