First-Line Supervisors of Food Preparation and Serving Workers
Directly supervise and coordinate activities of workers engaged in preparing and serving food.
SOC: 35-1012.00
Common Job Titles
Cafeteria ManagerDietary SupervisorFood Service SupervisorKitchen Manager
What You'll Need to Succeed
AI-generatedKey competencies for this occupation at a glance
- MindsetIntegrate customer service principles with operational efficiency while managing diverse food service teams in fast-paced restaurant environments.Proficient
- KnowledgeAssess food quality, presentation, and service standards through continuous monitoring and inspection of preparation and serving areas.Proficient
- MindsetAdvocate team performance standards and service excellence by guiding, directing, and motivating subordinates during peak service hours.Proficient
- KnowledgeEvaluate employee performance and compliance with food service procedures through systematic observation and documented assessments.Proficient
- MindsetBalance customer satisfaction priorities with operational constraints when resolving service complaints and addressing special dietary requests.Proficient
- KnowledgeApply food production and safety standards during food preparation and service operations, ensuring regulatory compliance.Developing
- MindsetEngage subordinates in training and development activities to build competency in food preparation, service techniques, and safety protocols.Developing
- KnowledgeApply personnel management strategies when coordinating work schedules, resolving conflicts, and motivating food service staff.Developing
- KnowledgeAnalyze operational data and customer feedback using point-of-sale systems and inventory management software to optimize service delivery.Developing
- KnowledgeApply financial and material resource management principles to control costs, reduce waste, and maintain inventory levels within budgetary constraints.Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for First-Line Supervisors of Food Preparation and Serving Workers (2024)
Estimated Total Employment (U.S.)
1,187,460
Wage Distribution by Percentile
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $29,340 |
| 10% of workers earn the following or more | $63,420 |
| Workers on average earn | $44,900 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
- Customer and Personal Service4.2/5
- Food Production4.1/5
- Production and Processing3.7/5
- Administration and Management3.6/5
- Personnel and Human Resources3.5/5
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
Microsoft DynamicsMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft ProjectMicrosoft Word
Technology Skills
ADP Workforce NowCBORD Foodservice SuiteCBORD Group Menu Management SystemCaterProCompeat Restaurant Accounting SystemsCompris Advanced Manager's WorkstationCompris softwareCostGuard
Tools & Equipment
Barcode scannersCard readersCash registersCredit card processing machinesDesktop computersLinear imaging scannersLong range charged coupled device CCD barcode scannersNotebook computers