Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
SOC: 11-9051.00
Common Job Titles
Food Service Director
Food Service Manager
Food and Beverage Manager
Restaurant Manager
What You'll Need to Succeed
AI-generated
Key competencies for this occupation at a glance
MindsetIntegrate customer service excellence with operational efficiency in high-volume food service environments while managing diverse stakeholder expectations.
Proficient
KnowledgeCoordinate personnel schedules, inventory systems, and production workflows using point-of-sale and inventory management software to optimize resource allocation.
Proficient
KnowledgeEvaluate food quality, safety compliance, and service standards through systematic monitoring of processes and surroundings in accordance with regulatory requirements.
Proficient
MindsetBalance employee development needs with operational demands when training and coaching staff in food production, customer service, and safety protocols.
Proficient
MindsetReconcile conflicts between staff members and customer complaints through active listening and negotiation to maintain team cohesion and service quality.
Proficient
KnowledgeApply personnel management principles and labor law knowledge when hiring, scheduling, and directing staff to ensure adequate coverage and compliance.
Proficient
Hands-onDemonstrate mastery of computerized point-of-sale systems and reservation software to manage transactions, track inventory, and coordinate customer flow efficiently.
Proficient
KnowledgeOrganize daily operations, special events, and administrative tasks under time pressure while prioritizing food safety, customer satisfaction, and profitability.
Proficient
KnowledgeAnalyze financial data, sales trends, and cost metrics using accounting software and spreadsheets to manage budgets and control expenses.
Developing
KnowledgeInterpret customer feedback, market trends, and sales data to inform menu development, pricing strategies, and promotional initiatives.
Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Food Service Managers (2024)
Estimated Total Employment (U.S.)
244,230
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $42,380. 25th percentile: U.S. $53,090. 50th percentile: U.S. $65,310. 75th percentile: U.S. $82,300. 90th percentile: U.S. $105,420. Use the left and right arrow keys to move between percentiles.
U.S.
Metric
U.S.
10% of workers earn the following or less
$42,380
10% of workers earn the following or more
$105,420
Workers on average earn
$72,370
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
Customer and Personal Service4.6/5
Administration and Management4.4/5
English Language4.0/5
Personnel and Human Resources3.8/5
Production and Processing3.7/5
Skills & Requirements: Knowledge
Tools & Technology
Equipment and software commonly used in this occupation
