Take orders and serve food and beverages to patrons at tables in dining establishment.
SOC: 35-3031.00
Common Job Titles
Food Server
Server
Waiter
Waitress
What You'll Need to Succeed
AI-generated
Key competencies for this occupation at a glance
MindsetRespond to patron needs and preferences in fast-paced dining environments, maintaining attentiveness to multiple tables simultaneously.
Developing
KnowledgeApply customer service principles and food production knowledge when taking orders and addressing patron inquiries about menu items and ingredients.
Developing
Hands-onHandle food service items, beverages, and dining equipment efficiently while navigating crowded dining areas during peak service hours.
Developing
MindsetEngage with diverse patrons in establishing rapport and positive dining experiences, demonstrating social perceptiveness and cultural sensitivity.
Developing
KnowledgeAnalyze patron cues and dining situations to anticipate needs, resolve conflicts, and make service decisions independently.
Developing
Hands-onOperate point-of-sale systems and credit card processing equipment, accurately handling transactions and processing payments under time constraints.
Developing
KnowledgeApply sales and persuasion techniques when recommending menu items, specials, and beverages to enhance patron satisfaction and increase sales.
Developing
KnowledgeDemonstrate time management and coordination skills, organizing service priorities across multiple tables while collaborating with kitchen and support staff.
Developing
MindsetRespond to patron complaints and special requests, negotiating solutions and maintaining composure during high-pressure service situations.
Developing
KnowledgeApply basic mathematics and English language skills, calculating bills, processing tips, and communicating clearly with patrons and team members.
Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Waiters and Waitresses (2024)
Estimated Total Employment (U.S.)
2,302,690
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $18,500. 25th percentile: U.S. $25,690. 50th percentile: U.S. $33,760. 75th percentile: U.S. $45,350. 90th percentile: U.S. $62,510. Use the left and right arrow keys to move between percentiles.
U.S.
Metric
U.S.
10% of workers earn the following or less
$18,500
10% of workers earn the following or more
$62,510
Workers on average earn
$38,360
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
Customer and Personal Service4.4/5
English Language3.8/5
Sales and Marketing3.5/5
Food Production3.3/5
Administration and Management2.9/5
Skills & Requirements: Knowledge
Tools & Technology
Equipment and software commonly used in this occupation
