First-Line Supervisors of Retail Sales Workers

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

SOC: 41-1011.00

Common Job Titles

Department ManagerMeat Department ManagerShift ManagerStore Manager
Wage Data According to the Bureau of Labor Statistics

Annual wage data for First-Line Supervisors of Retail Sales Workers (2024)

Estimated Total Employment (U.S.)

1,113,160

Wage Distribution by Percentile

MetricU.S.
10% of workers earn the following or less$31,120
10% of workers earn the following or more$76,560
Workers on average earn$52,350

+ indicates wage is at or above the BLS reporting cap ($239,200/year)

Skills & Requirements

Key competencies for this occupation, ranked by importance

  • Customer and Personal Service4.8/5
  • Administration and Management4.5/5
  • Sales and Marketing3.9/5
  • English Language3.9/5
  • Education and Training3.6/5
Tools & Technology

Equipment and software commonly used in this occupation

In-Demand Technology

Frequently requested by employers in job postings

Adobe AcrobatAdobe IllustratorAdobe InDesignAdobe PhotoshopApple SafariAutodesk RevitFacebookGoogle AnalyticsGoogle DocsIBM SPSS StatisticsKronos Workforce TimekeeperMicrosoft AccessMicrosoft DynamicsMicrosoft EdgeMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft ProjectMicrosoft SharePointMicrosoft VisioMicrosoft WindowsMicrosoft WordMozilla FirefoxOracle DatabaseOracle Primavera Enterprise Project Portfolio ManagementRSAP softwareSASSalesforce softwareTableauTeradata DatabaseYardi software

Technology Skills

ASI Point of SaleAmerican Precision Instruments RegitApple Final Cut ProAttitude POS itive AccuPOS RetailBibase 4POS RetailCAP Automation SellWiseComcash ERPCompuTant CounterPoint

Tools & Equipment

Adjustable widemouth pliersAdjustable wrenchesBarcode scannersCash registersCredit card processing machinesDesktop computersHammer pliersLadders