Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.
SOC: 11-1021.00
Common Job Titles
General Manager (GM)
Operations Director
Operations Manager
Store Manager
Wage Data According to the Bureau of Labor Statistics
Annual wage data for General and Operations Managers (2024)
Estimated Total Employment (U.S.)
3,584,420
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $47,420. 25th percentile: U.S. $67,160. 50th percentile: U.S. $102,950. 75th percentile: U.S. $164,130. 90th percentile: U.S. $239,200. Use the left and right arrow keys to move between percentiles.
U.S.
Metric
U.S.
10% of workers earn the following or less
$47,420
10% of workers earn the following or more
$239,200+
Workers on average earn
$133,120
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
Administration and Management4.3/5
Customer and Personal Service4.2/5
English Language3.7/5
Production and Processing3.6/5
Mathematics3.5/5
Skills & Requirements: Knowledge
Tools & Technology
Equipment and software commonly used in this occupation