Administrative Services Managers
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
SOC: 11-3012.00
Common Job Titles
Administrative CoordinatorAdministrative ManagerAdministrative OfficerBusiness Administrator
What You'll Need to Succeed
AI-generatedKey competencies for this occupation at a glance
- KnowledgeFormulate administrative policies, procedures, and strategic plans aligned with organizational objectives and regulatory requirements.Advanced
- KnowledgeEvaluate organizational processes and service delivery systems to ensure compliance with established standards and operational efficiency.Proficient
- KnowledgeApply time management and scheduling techniques to prioritize competing administrative demands across organizational units.Proficient
- KnowledgeAssess vendor proposals and service contracts to determine alignment with organizational needs and budget constraints.Proficient
- MindsetIntegrate customer service principles with operational requirements when coordinating cross-functional teams and resolving stakeholder conflicts.Proficient
- MindsetAdvocate for employee development and team-building initiatives while balancing organizational goals and resource limitations.Proficient
- KnowledgeSynthesize information from multiple sources to support executive decision-making under time constraints and competing organizational priorities.Proficient
- KnowledgeAnalyze administrative workflows, resource allocation, and staffing needs using data from multiple departments to identify improvement opportunities.Developing
- MindsetEngage internal and external stakeholders in collaborative problem-solving through active listening and clear communication.Developing
- Hands-onOperate office technology systems including HRMS, project management, and financial software to maintain accurate records and generate operational reports.Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Administrative Services Managers (2024)
Estimated Total Employment (U.S.)
254,140
Wage Distribution by Percentile
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $64,740 |
| 10% of workers earn the following or more | $200,010 |
| Workers on average earn | $126,030 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
- Customer and Personal Service4.4/5
- Administration and Management4.2/5
- English Language4.0/5
- Administrative3.9/5
- Personnel and Human Resources3.4/5
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
Adobe AcrobatAtlassian JIRAAutodesk AutoCADGoogle DocsIBM SPSS StatisticsIntuit QuickBooksMicrosoft AccessMicrosoft DynamicsMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft ProjectMicrosoft SharePointMicrosoft VisioMicrosoft WordOracle PeopleSoftOracle Primavera Enterprise Project Portfolio ManagementRSAP softwareSASTeradata DatabaseYardi software
Technology Skills
ADP Enterprise HRADP Workforce NowAdobe PageMakerBlackbaud The Raiser's EdgeDatabase softwareDelphi TechnologyEmail softwareFileMaker Pro
Tools & Equipment
10-key calculatorsDesktop computersLaptop computersLaser facsimile machinesMobile phonesMulti-line telephone systemsNotebook computersPersonal computers