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  1. Occupations
  2. Office Clerks, General

Office Clerks, General

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

SOC: 43-9061.00

Common Job Titles

  • Clerk
  • Office Assistant
  • Office Clerk
  • Office Services Specialist

Wage Data According to the Bureau of Labor Statistics

Annual wage data for Office Clerks, General (2024)

Estimated Total Employment (U.S.)

2,510,550

Wage Distribution by Percentile

Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $29,120. 25th percentile: U.S. $35,350. 50th percentile: U.S. $43,630. 75th percentile: U.S. $52,560. 90th percentile: U.S. $63,840. Use the left and right arrow keys to move between percentiles.

  • U.S.
MetricU.S.
10% of workers earn the following or less$29,120
10% of workers earn the following or more$63,840
Workers on average earn$45,470

+ indicates wage is at or above the BLS reporting cap ($239,200/year)

Skills & Requirements

Key competencies for this occupation, ranked by importance

  • Administrative4.2/5
  • English Language3.8/5
  • Customer and Personal Service3.4/5
  • Administration and Management3.0/5
  • Computers and Electronics2.9/5
Skills & Requirements: Knowledge

Tools & Technology

Equipment and software commonly used in this occupation

In-Demand Technology

Frequently requested by employers in job postings

  • Adobe Acrobat
  • Adobe InDesign
  • Facebook
  • Google Docs
  • Henry Schein Dentrix
  • Intuit QuickBooks
  • MEDITECH software
  • Microsoft Access
  • Microsoft Dynamics
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft SharePoint
  • Microsoft Windows
  • Microsoft Word
  • Oracle PeopleSoft
  • SAP software
  • Yardi software

Technology Skills

  • 3M Post-it App
  • ADP Workforce Now
  • Alpha Software Alpha Five
  • Appointment scheduling software
  • Billing software
  • Blackbaud The Raiser's Edge
  • Blackboard software
  • Bookkeeping software
Tools & Technology: Technology Skills

Tools & Equipment

  • 10-key calculators
  • Computer laser printers
  • Computer terminals
  • Data input scanners
  • Desktop computers
  • Dictation equipment
  • Digital duplicating machines
  • Electric typewriters
Tools & Technology: Tools & Equipment

Related Occupations

Occupations with similar skills and knowledge requirements

Most Similar

  • Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 43-6014.00
  • File Clerks 43-4071.00
  • Receptionists and Information Clerks 43-4171.00
  • Administrative Services Managers 11-3012.00
  • Medical Secretaries and Administrative Assistants 43-6013.00

Moderately Similar

  • Correspondence Clerks 43-4021.00
  • Executive Secretaries and Executive Administrative Assistants 43-6011.00
  • First-Line Supervisors of Office and Administrative Support Workers 43-1011.00
  • Switchboard Operators, Including Answering Service 43-2011.00
  • Billing and Posting Clerks 43-3021.00

Related

  • Bookkeeping, Accounting, and Auditing Clerks 43-3031.00
  • Medical Records Specialists 29-2072.00
  • Management Analysts 13-1111.00
  • Customer Service Representatives 43-4051.00
  • Legal Secretaries and Administrative Assistants 43-6012.00
  • Document Management Specialists 15-1299.03
  • Brokerage Clerks 43-4011.00
  • Human Resources Assistants, Except Payroll and Timekeeping 43-4161.00
  • Insurance Claims and Policy Processing Clerks 43-9041.00
  • Postal Service Clerks 43-5051.00

Related Programs

Education programs that prepare you for this occupation

  • CertificateDigital LiteracyIssuer: OpenEDG
  • CertificateSafety & SecurityIssuer: OpenEDG
  • CertificateCreating, Communicating, CollaboratingIssuer: OpenEDG
  • CertificateUsing Computer & Mobile DevicesIssuer: OpenEDG
  • CertificateDigital AwarenessIssuer: OpenEDG
  • Short-Term CertificateBusiness Education & Office Administration - Accounting ApplicationsIssuer: Wallace State Community College
  • Short-Term CertificateBusiness Administration - Office AdministrationIssuer: Trenholm State Community College
  • Short-Term CertificateBusiness Administration - General BusinessIssuer: Trenholm State Community College
  • Short-Term CertificateOffice AdministrationIssuer: Southern Union State Community College
  • Short-Term CertificateSoftware ApplicationsIssuer: Wallace Community College Dothan