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  1. Occupations
  2. Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

SOC: 43-6014.00

Common Job Titles

  • Administrative Assistant (Admin Assistant)
  • Administrative Secretary (Admin Secretary)
  • Office Assistant
  • Secretary

What You'll Need to Succeed

AI-generated

Key competencies for this occupation at a glance

  • KnowledgeApply administrative procedures and office management protocols in office settings using electronic filing systems and scheduling software.
    Proficient
  • KnowledgeEvaluate work priorities and scheduling conflicts when coordinating appointments, meetings, and administrative activities under time constraints.
    Proficient
  • KnowledgeCoordinate meeting logistics, travel arrangements, and event planning activities using scheduling and communication technologies independently.
    Proficient
  • Hands-onOperate multi-line telephone systems and office communication equipment to facilitate internal and external stakeholder communications.
    Developing
  • KnowledgePrepare correspondence, reports, and presentations using Microsoft Office suite and Google Workspace applications following organizational standards.
    Developing
  • MindsetRespond to stakeholder inquiries and information requests with professionalism and attention to customer service.
    Developing
  • KnowledgeOrganize paper and electronic filing systems to maintain accurate records and ensure information retrieval efficiency.
    Developing
  • Hands-onExecute data entry and document processing tasks using scanners, computers, and database software with accuracy.
    Developing
  • MindsetEngage with supervisors, colleagues, and external contacts to establish and maintain effective working relationships.
    Developing
  • KnowledgeMonitor office supply inventory and resource needs to ensure operational continuity and cost efficiency.
    Developing

Wage Data According to the Bureau of Labor Statistics

Annual wage data for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive (2024)

Estimated Total Employment (U.S.)

1,737,820

Wage Distribution by Percentile

Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $31,600. 25th percentile: U.S. $37,770. 50th percentile: U.S. $46,290. 75th percentile: U.S. $55,650. 90th percentile: U.S. $64,150. Use the left and right arrow keys to move between percentiles.

  • U.S.
MetricU.S.
10% of workers earn the following or less$31,600
10% of workers earn the following or more$64,150
Workers on average earn$47,640

+ indicates wage is at or above the BLS reporting cap ($239,200/year)

Skills & Requirements

Key competencies for this occupation, ranked by importance

  • Administrative4.5/5
  • English Language4.3/5
  • Computers and Electronics3.8/5
  • Customer and Personal Service3.8/5
  • Administration and Management3.4/5
Skills & Requirements: Knowledge

Tools & Technology

Equipment and software commonly used in this occupation

In-Demand Technology

Frequently requested by employers in job postings

  • Adobe Acrobat
  • Adobe Creative Cloud software
  • Adobe Illustrator
  • Adobe InDesign
  • Adobe Photoshop
  • Apache Cassandra
  • Apache Hadoop
  • Apache Hive
  • Apache Tomcat
  • Apple macOS
  • Atlassian Confluence
  • Atlassian JIRA
  • Canva
  • Cisco Webex
  • Drupal
  • Facebook
  • Google Docs
  • Google Sheets
  • Google Workspace software
  • Hypertext markup language HTML
  • IBM SPSS Statistics
  • Intuit QuickBooks
  • Kronos Workforce Timekeeper
  • Linux
  • Microsoft Access
  • Microsoft Active Server Pages ASP
  • Microsoft Dynamics
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft SQL Server
  • Microsoft SharePoint
  • Microsoft Teams
  • Microsoft Visio
  • Microsoft Windows
  • Microsoft Word
  • Mozilla Firefox
  • Oracle Database
  • Oracle PeopleSoft
  • Oracle Primavera Enterprise Project Portfolio Management
  • SAP Concur
  • SAP software
  • SAS
  • Salesforce software
  • Slack
  • Teradata Database
  • Yardi software
  • Zoom

Technology Skills

  • 3M Post-it App
  • ADP Workforce Now
  • Adobe Dreamweaver
  • Airtable
  • Apache HTTP Server
  • Apache Pig
  • Apache Solr
  • Apple Keynote
Tools & Technology: Technology Skills

Tools & Equipment

  • Data input scanners
  • Desktop computers
  • Dictation equipment
  • Digital cameras
  • Handheld calculators
  • Handheld computers
  • Laptop computers
  • Laser facsimile machines
Tools & Technology: Tools & Equipment

Related Occupations

Occupations with similar skills and knowledge requirements

Most Similar

  • Executive Secretaries and Executive Administrative Assistants 43-6011.00
  • Administrative Services Managers 11-3012.00
  • Office Clerks, General 43-9061.00
  • Legal Secretaries and Administrative Assistants 43-6012.00
  • Medical Secretaries and Administrative Assistants 43-6013.00

Moderately Similar

  • Receptionists and Information Clerks 43-4171.00
  • First-Line Supervisors of Office and Administrative Support Workers 43-1011.00
  • Human Resources Assistants, Except Payroll and Timekeeping 43-4161.00
  • Correspondence Clerks 43-4021.00
  • Eligibility Interviewers, Government Programs 43-4061.00

Related

  • Management Analysts 13-1111.00
  • Social Science Research Assistants 19-4061.00
  • Chief Executives 11-1011.00
  • Customer Service Representatives 43-4051.00
  • Human Resources Specialists 13-1071.00
  • File Clerks 43-4071.00
  • Court, Municipal, and License Clerks 43-4031.00
  • Switchboard Operators, Including Answering Service 43-2011.00
  • Interviewers, Except Eligibility and Loan 43-4111.00
  • First-Line Supervisors of Security Workers 33-1091.00

Related Programs

Education programs that prepare you for this occupation

  • CertificateDigital LiteracyIssuer: OpenEDG
  • CertificateSafety & SecurityIssuer: OpenEDG
  • CertificateCreating, Communicating, CollaboratingIssuer: OpenEDG
  • CertificateUsing Computer & Mobile DevicesIssuer: OpenEDG
  • CertificateDigital AwarenessIssuer: OpenEDG
  • CertificateMicrosoft Office Specialist for Power PointIssuer: Alabama Adult Education, Alabama Community College System (ACCS)
  • CertificateMicrosoft Office SpecialistIssuer: Alabama Adult Education, Alabama Community College System (ACCS)
  • CertificateMicrosoft Excel Training Advanced CertificateIssuer: Alabama Adult Education, Alabama Community College System (ACCS)
  • CertificateMicrosoft Office Specialist for Office Word 2016Issuer: Alabama Adult Education, Alabama Community College System (ACCS)
  • CertificateMicrosoft Office Specialist for ExcelIssuer: Alabama Adult Education, Alabama Community College System (ACCS)