Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
SOC: 43-4111.00
Common Job Titles
Admissions Clerk
Admissions Representative
Interviewer
Registration Clerk
What You'll Need to Succeed
AI-generated
Key competencies for this occupation at a glance
KnowledgeEvaluate questionnaire responses for completeness and compliance with data standards during telephone, in-person, and mail-based interviews while following established protocols.
Proficient
MindsetEngage interview respondents across diverse demographics and communication channels using active listening techniques to build rapport and ensure complete data collection.
Developing
Hands-onExecute data entry and documentation procedures using electronic health record and survey software while maintaining accuracy and efficiency under time constraints.
Developing
KnowledgeApply interviewing protocols and question sequencing when conducting structured surveys via telephone, in-person, or web-based platforms.
Developing
MindsetRespect confidentiality requirements and respondent privacy throughout the data collection process, adhering to ethical and legal standards.
Developing
KnowledgeAnalyze respondent answers to identify inconsistencies or incomplete information using critical thinking and social perceptiveness to elicit clarification.
Developing
Hands-onOperate multiline telephone systems, computer data input scanners, and database software to efficiently manage interview workflows and maintain organized records.
Developing
KnowledgeExplain form instructions and clarify question intent to respondents using plain language and adapting communication style to respondent comprehension levels.
Developing
KnowledgeClassify completed forms and questionnaires by project type, priority, and filing requirements following administrative procedures to support data processing and retrieval.
Developing
MindsetSupport respondents experiencing difficulty completing forms or understanding questions by providing patient assistance and service-oriented guidance.
Developing
KnowledgeSolve data collection challenges and respondent concerns by negotiating appointment times, resolving conflicts, and adapting interview approaches.
Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Interviewers, Except Eligibility and Loan (2024)
Estimated Total Employment (U.S.)
157,310
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $31,980. 25th percentile: U.S. $37,380. 50th percentile: U.S. $43,830. 75th percentile: U.S. $50,440. 90th percentile: U.S. $60,960. Use the left and right arrow keys to move between percentiles.
U.S.
Metric
U.S.
10% of workers earn the following or less
$31,980
10% of workers earn the following or more
$60,960
Workers on average earn
$45,400
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
Customer and Personal Service4.5/5
English Language3.7/5
Administrative3.7/5
Computers and Electronics3.5/5
Mathematics3.3/5
Skills & Requirements: Knowledge
Tools & Technology
Equipment and software commonly used in this occupation
