Patient Representatives
Assist patients in obtaining services, understanding policies and making health care decisions.
SOC: 29-2099.08
Common Job Titles
Case ManagerMedicaid Service Coordinator (MSC)Patient AdvocatePatient Service Representative
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Patient Representatives (2024)
Estimated Total Employment (U.S.)
174,060
Wage Distribution by Percentile
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $37,290 |
| 10% of workers earn the following or more | $81,290 |
| Workers on average earn | $56,370 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
- Customer and Personal Service4.4/5
- Medicine and Dentistry3.9/5
- Sociology and Anthropology3.8/5
- Administrative3.7/5
- Psychology3.6/5
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
Epic SystemsGoogle DocsHenry Schein DentrixMEDITECH softwareMicrosoft AccessMicrosoft DynamicsMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft WordeClinicalWorks EHR software
Technology Skills
Admissions, discharge, and transfer ADT softwareCareOne CareEnsureComplaint management softwareCorel WordPerfect Office SuiteCustomer Expressions i-SightData entry softwareDatabase softwareElectronic medical record EMR software
Tools & Equipment
Computer data input scannersComputer laser printersDesktop computersLaptop computersLaser facsimile machinesLaser printersMulti-line telephone systemsPersonal computers