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LER.me
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  1. Occupations
  2. Patient Representatives

Patient Representatives

Assist patients in obtaining services, understanding policies and making health care decisions.

SOC: 29-2099.08

Common Job Titles

  • Case Manager
  • Medicaid Service Coordinator (MSC)
  • Patient Advocate
  • Patient Service Representative

Wage Data According to the Bureau of Labor Statistics

Annual wage data for Patient Representatives (2024)

Estimated Total Employment (U.S.)

174,060

Wage Distribution by Percentile

Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $37,290. 25th percentile: U.S. $40,740. 50th percentile: U.S. $48,790. 75th percentile: U.S. $62,280. 90th percentile: U.S. $81,290. Use the left and right arrow keys to move between percentiles.

  • U.S.
MetricU.S.
10% of workers earn the following or less$37,290
10% of workers earn the following or more$81,290
Workers on average earn$56,370

+ indicates wage is at or above the BLS reporting cap ($239,200/year)

Skills & Requirements

Key competencies for this occupation, ranked by importance

  • Customer and Personal Service4.4/5
  • Medicine and Dentistry3.9/5
  • Sociology and Anthropology3.8/5
  • Administrative3.7/5
  • Psychology3.6/5
Skills & Requirements: Knowledge

Tools & Technology

Equipment and software commonly used in this occupation

In-Demand Technology

Frequently requested by employers in job postings

  • Epic Systems
  • Google Docs
  • Henry Schein Dentrix
  • MEDITECH software
  • Microsoft Access
  • Microsoft Dynamics
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Windows
  • Microsoft Word
  • eClinicalWorks EHR software

Technology Skills

  • Admissions, discharge, and transfer ADT software
  • CareOne CareEnsure
  • Complaint management software
  • Corel WordPerfect Office Suite
  • Customer Expressions i-Sight
  • Data entry software
  • Database software
  • Electronic medical record EMR software
Tools & Technology: Technology Skills

Tools & Equipment

  • Computer data input scanners
  • Computer laser printers
  • Desktop computers
  • Laptop computers
  • Laser facsimile machines
  • Laser printers
  • Multi-line telephone systems
  • Personal computers
Tools & Technology: Tools & Equipment

Related Occupations

Occupations with similar skills and knowledge requirements

Most Similar

  • Health Information Technologists and Medical Registrars 29-9021.00
  • Health Informatics Specialists 15-1211.01
  • Medical Records Specialists 29-2072.00
  • Community Health Workers 21-1094.00
  • Health Education Specialists 21-1091.00

Moderately Similar

  • Medical and Health Services Managers 11-9111.00
  • Social and Human Service Assistants 21-1093.00
  • Medical Assistants 31-9092.00
  • Nursing Assistants 31-1131.00
  • Eligibility Interviewers, Government Programs 43-4061.00

Related

  • Emergency Medicine Physicians 29-1214.00
  • Clinical Nurse Specialists 29-1141.04
  • Healthcare Social Workers 21-1022.00
  • Mental Health and Substance Abuse Social Workers 21-1023.00
  • Rehabilitation Counselors 21-1015.00
  • Medical Secretaries and Administrative Assistants 43-6013.00
  • Registered Nurses 29-1141.00
  • Mental Health Counselors 21-1014.00
  • Acute Care Nurses 29-1141.01
  • Psychiatric Technicians 29-2053.00

Related Programs

Education programs that prepare you for this occupation

  • Post-Baccalaureate CertificateMulti-Tiered Approach to Trauma Graduate CertificateIssuer: University of Alabama at Birmingham
  • Bachelor's DegreeRespiratory Therapy Bridge ProgramIssuer: Jacksonville State University
  • Bachelor's DegreeRespiratory TherapyIssuer: Jacksonville State University
  • Associate's DegreeRadiographyIssuer: Essex County College
  • Associate's DegreeRadiologic TechnologyIssuer: Brookdale Community College
  • Associate's DegreeAssociate of Applied Science - Radiologic TechnologyIssuer: Bellevue College
  • Associate's DegreeAssociate of Applied Science - Neurodiagnostic TechnologyIssuer: Bellevue College
  • Bachelor's DegreeBachelor of Applied Science - Respiratory CareIssuer: Highline College
  • Bachelor's DegreeAllied Health Technologies (W/ Rutgers)Issuer: Georgian Court University
  • Associate's DegreeRESPIRATORY CAREIssuer: Pierpont Community and Technical College