Social and Human Service Assistants

Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.

SOC: 21-1093.00

Common Job Titles

AdvocateClinical AssistantSocial Work AssociateSocial Worker Assistant

What You'll Need to Succeed

AI-generated

Key competencies for this occupation at a glance

  • MindsetIntegrate client needs with available community resources and social services when establishing and maintaining interpersonal relationships with diverse client populations.
  • KnowledgeAssess client circumstances and eligibility for benefits and services using knowledge of psychology, therapy, and counseling principles in community settings.
  • MindsetEngage with clients experiencing substance abuse, rehabilitation, or dependent care challenges demonstrating social perceptiveness and active listening skills.
  • KnowledgeApply crisis intervention and problem-solving strategies when resolving conflicts and negotiating with clients and interdisciplinary teams.
  • KnowledgeIllustrate case documentation and client progress records using electronic medical record software and database systems following regulatory requirements.
  • MindsetSupport clients in identifying and accessing available benefits and community programs through direct service provision and advocacy.
  • KnowledgeCoordinate prevention and intervention programs addressing substance abuse and human relationship issues collaborating with social workers and community service providers.
  • KnowledgeMonitor client progress and compliance with service plans in rehabilitation and dependent care settings, adjusting interventions as needed.
  • KnowledgeDemonstrate effective communication techniques and teaching strategies when instructing clients on life skills, resource navigation, and self-advocacy.
  • MindsetPrioritize client safety and ethical service delivery while managing caseloads and organizing administrative responsibilities.
Wage Data According to the Bureau of Labor Statistics

Annual wage data for Social and Human Service Assistants (2024)

Estimated Total Employment (U.S.)

424,220

Wage Distribution by Percentile

MetricU.S.
10% of workers earn the following or less$33,280
10% of workers earn the following or more$63,850
Workers on average earn$47,090

+ indicates wage is at or above the BLS reporting cap ($239,200/year)

Skills & Requirements

Key competencies for this occupation, ranked by importance

  • Customer and Personal Service4.5/5
  • Psychology4.3/5
  • Therapy and Counseling3.9/5
  • English Language3.7/5
  • Administrative3.3/5
Tools & Technology

Equipment and software commonly used in this occupation

In-Demand Technology

Frequently requested by employers in job postings

MEDITECH softwareMicrosoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft Word

Technology Skills

Database softwareElectronic medical record EMR softwareNuance Dragon NaturallySpeakingPointClickCare healthcare softwareWeb browser softwareWord processing software

Tools & Equipment

10-key calculatorsAmplified telephonesComputer laser printersDesktop computersHearing impaired telephonesLaptop computersLaser facsimile machinesMulti-line telephone systems