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  1. Occupations
  2. Social and Community Service Managers

Social and Community Service Managers

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

SOC: 11-9151.00

Common Job Titles

  • Child Welfare Services Director
  • Social Services Director
  • Transitional Care Director
  • Vocational Rehabilitation Administrator

Wage Data According to the Bureau of Labor Statistics

Annual wage data for Social and Community Service Managers (2024)

Estimated Total Employment (U.S.)

195,490

Wage Distribution by Percentile

Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $50,020. 25th percentile: U.S. $62,420. 50th percentile: U.S. $78,240. 75th percentile: U.S. $100,600. 90th percentile: U.S. $129,820. Use the left and right arrow keys to move between percentiles.

  • U.S.
MetricU.S.
10% of workers earn the following or less$50,020
10% of workers earn the following or more$129,820
Workers on average earn$86,100

+ indicates wage is at or above the BLS reporting cap ($239,200/year)

Skills & Requirements

Key competencies for this occupation, ranked by importance

  • Customer and Personal Service4.6/5
  • Administration and Management4.4/5
  • English Language4.3/5
  • Psychology4.1/5
  • Education and Training3.9/5
Skills & Requirements: Knowledge

Tools & Technology

Equipment and software commonly used in this occupation

In-Demand Technology

Frequently requested by employers in job postings

  • Microsoft Access
  • Microsoft Dynamics
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft Word

Technology Skills

  • Blackbaud The Raiser's Edge
  • Client information databases
  • Corel QuattroPro
  • Corel WordPerfect Office Suite
  • FileMaker Pro
  • Financial accounting software
  • Healthcare common procedure coding system HCPCS
  • IBM Lotus 1-2-3
Tools & Technology: Technology Skills

Tools & Equipment

  • 10-key calculators
  • Desktop computers
  • Laptop computers
  • Multi-line telephone systems
  • Personal computers

Related Occupations

Occupations with similar skills and knowledge requirements

Most Similar

  • Child, Family, and School Social Workers 21-1021.00
  • Rehabilitation Counselors 21-1015.00
  • Education and Childcare Administrators, Preschool and Daycare 11-9031.00
  • Healthcare Social Workers 21-1022.00
  • Community Health Workers 21-1094.00

Moderately Similar

  • Health Education Specialists 21-1091.00
  • Social and Human Service Assistants 21-1093.00
  • Human Resources Managers 11-3121.00
  • Directors, Religious Activities and Education 21-2021.00
  • Educational, Guidance, and Career Counselors and Advisors 21-1012.00

Related

  • Medical and Health Services Managers 11-9111.00
  • Training and Development Managers 11-3131.00
  • Management Analysts 13-1111.00
  • Eligibility Interviewers, Government Programs 43-4061.00
  • Mental Health and Substance Abuse Social Workers 21-1023.00
  • Mental Health Counselors 21-1014.00
  • First-Line Supervisors of Personal Service Workers 39-1022.00
  • Education Administrators, Kindergarten through Secondary 11-9032.00
  • Chief Executives 11-1011.00
  • Education Administrators, Postsecondary 11-9033.00

Related Programs

Education programs that prepare you for this occupation

  • CertificateLeadershipIssuer: Florence-Darlington Technical College
  • Post-Baccalaureate CertificateGraduate Certificate in ManagementIssuer: Troy University
  • Post-Baccalaureate CertificateGraduate Certificate in Business ExchangeIssuer: Troy University
  • Master's DegreeMaster of Social WorkIssuer: Troy University
  • Master's DegreeMaster of Science in ManagementIssuer: Troy University
  • Master's DegreeMaster of Public AdministrationIssuer: Troy University
  • Master's DegreeMaster of Business AdministrationIssuer: Troy University
  • Bachelor's DegreeSocial Work Program (BSW)Issuer: Troy University
  • Bachelor's DegreeHuman Services MajorIssuer: Troy University
  • CertificateBusiness Office AccountingIssuer: Paris Junior College