Social and Community Service Managers

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

SOC: 11-9151.00

Common Job Titles

Child Welfare Services DirectorSocial Services DirectorTransitional Care DirectorVocational Rehabilitation Administrator
Wage Data According to the Bureau of Labor Statistics

Annual wage data for Social and Community Service Managers (2024)

Estimated Total Employment (U.S.)

195,490

Wage Distribution by Percentile

MetricU.S.
10% of workers earn the following or less$50,020
10% of workers earn the following or more$129,820
Workers on average earn$86,100

+ indicates wage is at or above the BLS reporting cap ($239,200/year)

Skills & Requirements

Key competencies for this occupation, ranked by importance

  • Customer and Personal Service4.6/5
  • Administration and Management4.4/5
  • English Language4.3/5
  • Psychology4.1/5
  • Education and Training3.9/5
Tools & Technology

Equipment and software commonly used in this occupation

In-Demand Technology

Frequently requested by employers in job postings

Microsoft AccessMicrosoft DynamicsMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft ProjectMicrosoft Word

Technology Skills

Blackbaud The Raiser's EdgeClient information databasesCorel QuattroProCorel WordPerfect Office SuiteFileMaker ProFinancial accounting softwareHealthcare common procedure coding system HCPCSIBM Lotus 1-2-3

Tools & Equipment

10-key calculatorsDesktop computersLaptop computersMulti-line telephone systemsPersonal computers