First-Line Supervisors of Housekeeping and Janitorial Workers
Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
SOC: 37-1011.00
Common Job Titles
Environmental Services Supervisor (EVS)Executive HousekeeperHousekeeping SupervisorMaintenance Supervisor
What You'll Need to Succeed
AI-generatedKey competencies for this occupation at a glance
- KnowledgeEvaluate cleaning quality and compliance with facility standards through regular inspections of equipment, structures, and materials across hotels, hospitals, and offices.Proficient
- MindsetBalance personnel performance expectations with individual team member development needs when coordinating work activities and coaching cleaning staff.Proficient
- KnowledgeOrganize daily work schedules and task priorities for housekeeping teams independently, considering facility occupancy levels and resource availability.Proficient
- KnowledgeAssess supply inventory levels and material resource requirements using computerized maintenance management systems (CMMS) and inventory tracking software.Proficient
- MindsetReconcile interpersonal conflicts and negotiate solutions among team members when resolving disputes and maintaining team cohesion under operational pressures.Proficient
- KnowledgeInterpret public safety, security regulations, and chemical safety data to ensure compliance with OSHA standards and facility protocols.Proficient
- MindsetEngage subordinates through clear communication and motivational leadership when guiding, directing, and establishing interpersonal relationships in diverse work environments.Developing
- KnowledgeApply training and instructional techniques to develop cleaning staff competencies covering proper equipment operation, safety protocols, and customer service standards.Developing
- Hands-onOperate industrial cleaning equipment including floor scrubbers, carpet shampooers, and pressure washers following safety procedures and manufacturer specifications.Developing
- KnowledgeAnalyze staffing needs and personnel resource allocation based on facility size, occupancy patterns, and budgetary constraints.Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for First-Line Supervisors of Housekeeping and Janitorial Workers (2024)
Estimated Total Employment (U.S.)
174,660
Wage Distribution by Percentile
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $34,390 |
| 10% of workers earn the following or more | $74,190 |
| Workers on average earn | $51,170 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
- Customer and Personal Service4.4/5
- English Language3.9/5
- Administration and Management3.7/5
- Education and Training3.4/5
- Public Safety and Security3.3/5
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
FacebookMicrosoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft ProjectMicrosoft WordSAP software
Technology Skills
Computerized bed control system softwareComputerized maintenance management system CMMSEmail softwareFacility use softwareHelp desk softwareInventory tracking softwareOperating system softwareWord processing software
Tools & Equipment
All-terrain vacuumsAuto scrubbersBuilding alarm systemsCarpet shampooersCarpet steamersCleaning scrapersCommercial automatic floor scrubbersDesktop computers