Maids and Housekeeping Cleaners
Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
SOC: 37-2012.00
Common Job Titles
Environmental Services AideEnvironmental Services WorkerHousekeeperHousekeeping Laundry Worker
What You'll Need to Succeed
AI-generatedKey competencies for this occupation at a glance
- Hands-onPerform light cleaning duties including vacuuming, mopping, and sanitizing surfaces in private households and commercial establishments such as hotels and hospitals.Developing
- Hands-onOperate floor cleaning equipment including industrial vacuums, buffers, and scrubbers following safety protocols and equipment guidelines.Developing
- Hands-onHandle linens, towels, and bedding materials while making beds and replenishing supplies in guest rooms or patient areas.Developing
- KnowledgeApply knowledge of chemical cleaning agents and safety procedures to sanitize diverse surfaces while protecting personal safety and facility materials.Developing
- KnowledgeOrganize daily cleaning tasks and work schedules to ensure timely completion of room turnovers and service requests.Developing
- MindsetRespect client privacy, property, and special accommodation requests while providing cleaning services in occupied spaces.Developing
- MindsetEngage with guests, patients, and staff in courteous and professional interactions to meet service orientation expectations and address requests.Developing
- KnowledgeDemonstrate inventory management of cleaning supplies and linen stock to maintain adequate materials for daily operations.Developing
- KnowledgeExplain cleaning protocols and safety standards when communicating with supervisors, coworkers, or facility occupants.Emerging
- KnowledgeIdentify maintenance issues, safety hazards, and areas requiring special attention during routine inspections of rooms and public spaces.Emerging
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Maids and Housekeeping Cleaners (2024)
Estimated Total Employment (U.S.)
854,910
Wage Distribution by Percentile
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $26,800 |
| 10% of workers earn the following or more | $47,590 |
| Workers on average earn | $36,180 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
- Customer and Personal Service4.0/5
- English Language3.2/5
- Public Safety and Security3.2/5
- Administration and Management2.9/5
- Chemistry2.5/5
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
FacebookMicrosoft ExcelMicrosoft Windows
Technology Skills
BlinkComputerized bed control system softwareComputerized maintenance management system CMMSEkoEmail softwareInventory tracking software
Tools & Equipment
Backpack vacuumsCarpet shampooersCarpet steamersCleaning brushesCleaning scrapersClothes ironing equipmentCommercial automatic floor scrubbersCommercial dishwashers