Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
SOC: 37-2012.00
Common Job Titles
Environmental Services Aide
Environmental Services Worker
Housekeeper
Housekeeping Laundry Worker
What You'll Need to Succeed
AI-generated
Key competencies for this occupation at a glance
Hands-onPerform light cleaning duties including vacuuming, mopping, and sanitizing surfaces in private households and commercial establishments such as hotels and hospitals.
Developing
Hands-onOperate floor cleaning equipment including industrial vacuums, buffers, and scrubbers following safety protocols and equipment guidelines.
Developing
Hands-onHandle linens, towels, and bedding materials while making beds and replenishing supplies in guest rooms or patient areas.
Developing
KnowledgeApply knowledge of chemical cleaning agents and safety procedures to sanitize diverse surfaces while protecting personal safety and facility materials.
Developing
KnowledgeOrganize daily cleaning tasks and work schedules to ensure timely completion of room turnovers and service requests.
Developing
MindsetRespect client privacy, property, and special accommodation requests while providing cleaning services in occupied spaces.
Developing
MindsetEngage with guests, patients, and staff in courteous and professional interactions to meet service orientation expectations and address requests.
Developing
KnowledgeDemonstrate inventory management of cleaning supplies and linen stock to maintain adequate materials for daily operations.
Developing
KnowledgeExplain cleaning protocols and safety standards when communicating with supervisors, coworkers, or facility occupants.
Emerging
KnowledgeIdentify maintenance issues, safety hazards, and areas requiring special attention during routine inspections of rooms and public spaces.
Emerging
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Maids and Housekeeping Cleaners (2024)
Estimated Total Employment (U.S.)
854,910
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $26,800. 25th percentile: U.S. $29,630. 50th percentile: U.S. $34,660. 75th percentile: U.S. $38,510. 90th percentile: U.S. $47,590. Use the left and right arrow keys to move between percentiles.
U.S.
Metric
U.S.
10% of workers earn the following or less
$26,800
10% of workers earn the following or more
$47,590
Workers on average earn
$36,180
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
Customer and Personal Service4.0/5
English Language3.2/5
Public Safety and Security3.2/5
Administration and Management2.9/5
Chemistry2.5/5
Skills & Requirements: Knowledge
Tools & Technology
Equipment and software commonly used in this occupation
