Baggage Porters and Bellhops
Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
SOC: 39-6011.00
Common Job Titles
Bell CaptainBellmanSkycapValet
What You'll Need to Succeed
AI-generatedKey competencies for this occupation at a glance
- Hands-onHandle luggage and personal belongings efficiently and safely using luggage carts and motorized equipment.Proficient
- Hands-onCoordinate baggage handling and delivery schedules managing multiple guest requests under time constraints.Proficient
- MindsetRespond to guest needs and service requests in hotel and transportation terminal settings, prioritizing customer satisfaction.Developing
- Hands-onOperate passenger vehicles and motorized carts transporting guests and baggage following safety protocols.Developing
- MindsetEngage with diverse guests and travelers providing personalized service and demonstrating cultural sensitivity.Developing
- KnowledgeApply public safety and security procedures while monitoring guest areas and identifying potential safety concerns.Developing
- KnowledgeExplain hotel amenities, local directions, and transportation options responding to guest inquiries with accuracy and courtesy.Developing
- MindsetAccept guest feedback and service concerns resolving conflicts diplomatically and maintaining positive relationships.Developing
- Hands-onPerform physical lifting and carrying tasks adhering to proper body mechanics and safety standards.Developing
- KnowledgeIllustrate communication technology systems including paging and two-way radios coordinating with front desk staff and transportation teams.Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Baggage Porters and Bellhops (2024)
Estimated Total Employment (U.S.)
31,220
Wage Distribution by Percentile
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $25,480 |
| 10% of workers earn the following or more | $48,490 |
| Workers on average earn | $36,960 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
- Customer and Personal Service4.6/5
- English Language3.7/5
- Public Safety and Security3.4/5
- Transportation3.4/5
- Sales and Marketing2.8/5
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft Word
Technology Skills
Corel WordPerfect Office Suite
Tools & Equipment
Desktop computersLaptop computersLuggage cartsMotorized cartsMulti-line telephone systemsPaging systemsPassenger vansPassenger vehicles