Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
SOC: 53-6061.00
Common Job Titles
Bus Aide
Bus Assistant
Bus Attendant
Bus Monitor
What You'll Need to Succeed
AI-generated
Key competencies for this occupation at a glance
MindsetIntegrate customer service principles with safety protocols when assisting passengers aboard ships, buses, trains, or within terminals.
Proficient
MindsetRespond to passenger inquiries and concerns using active listening and social perceptiveness in high-volume travel environments.
Proficient
KnowledgeApply conflict resolution and negotiation techniques when managing passenger disputes or challenging situations independently.
Proficient
KnowledgeMonitor passenger safety and behavior throughout transportation facilities and vehicles, identifying potential hazards or security concerns in real-time.
Proficient
MindsetSupport passengers requiring special assistance or care, demonstrating empathy and patience in diverse cultural and language contexts.
Proficient
KnowledgeCoordinate passenger boarding, seating, and disembarkation processes, organizing workflow to maintain schedules and ensure smooth operations.
Proficient
KnowledgeExplain use of safety equipment and emergency procedures to diverse passenger populations in transportation settings.
Developing
Hands-onOperate wheelchairs, mechanical lifts, and accessibility equipment to assist passengers with mobility needs following safety standards.
Developing
Hands-onPerform food and beverage service tasks efficiently managing service delivery in confined transportation spaces.
Developing
KnowledgeApply public safety and security knowledge to ensure compliance with transportation regulations and emergency response procedures.
Developing
KnowledgeInterpret route information, schedules, and travel-related data to provide accurate guidance to passengers using transportation systems and geography knowledge.
Developing
Hands-onExecute first aid and emergency response procedures using appropriate equipment when passenger health or safety incidents occur.
Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Passenger Attendants (2024)
Estimated Total Employment (U.S.)
25,340
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $29,120. 25th percentile: U.S. $32,090. 50th percentile: U.S. $37,560. 75th percentile: U.S. $41,180. 90th percentile: U.S. $49,510. Use the left and right arrow keys to move between percentiles.
U.S.
Metric
U.S.
10% of workers earn the following or less
$29,120
10% of workers earn the following or more
$49,510
Workers on average earn
$38,480
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
Transportation3.7/5
English Language3.5/5
Public Safety and Security3.2/5
Customer and Personal Service3.2/5
Psychology2.5/5
Skills & Requirements: Knowledge
Tools & Technology
Equipment and software commonly used in this occupation
