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LER.me
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  1. Occupations
  2. Reservation and Transportation Ticket Agents and Travel Clerks

Reservation and Transportation Ticket Agents and Travel Clerks

Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

SOC: 43-4181.00

Common Job Titles

  • Customer Service Agent
  • Reservation Agent
  • Reservations Agent
  • Ticket Agent

Wage Data According to the Bureau of Labor Statistics

Annual wage data for Reservation and Transportation Ticket Agents and Travel Clerks (2024)

Estimated Total Employment (U.S.)

127,440

Wage Distribution by Percentile

Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $34,550. 25th percentile: U.S. $37,200. 50th percentile: U.S. $41,460. 75th percentile: U.S. $54,930. 90th percentile: U.S. $75,050. Use the left and right arrow keys to move between percentiles.

  • U.S.
MetricU.S.
10% of workers earn the following or less$34,550
10% of workers earn the following or more$75,050
Workers on average earn$47,720

+ indicates wage is at or above the BLS reporting cap ($239,200/year)

Skills & Requirements

Key competencies for this occupation, ranked by importance

  • Customer and Personal Service4.8/5
  • English Language3.8/5
  • Computers and Electronics3.8/5
  • Public Safety and Security3.7/5
  • Transportation3.5/5
Skills & Requirements: Knowledge

Tools & Technology

Equipment and software commonly used in this occupation

In-Demand Technology

Frequently requested by employers in job postings

  • Microsoft Access
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word

Technology Skills

  • Amadeus Altea Reservation
  • Computer reservation system CRS software
  • Corel WordPerfect Office Suite
  • Delphi Technology
  • Email software
  • Galileo 360 Fares
  • GuestServe
  • MICROS Systems MICROS 9700 HMS
Tools & Technology: Technology Skills

Tools & Equipment

  • Airline ticket printers
  • Cash registers
  • Credit card processing machines
  • Desktop computers
  • Laptop computers
  • Multi-line telephone systems
  • Personal computers
  • Private automatic branch exchange PABX systems
Tools & Technology: Tools & Equipment

Related Occupations

Occupations with similar skills and knowledge requirements

Most Similar

  • Travel Agents 41-3041.00
  • Flight Attendants 53-2031.00
  • Passenger Attendants 53-6061.00
  • Baggage Porters and Bellhops 39-6011.00
  • Counter and Rental Clerks 41-2021.00

Moderately Similar

  • Travel Guides 39-7012.00
  • Bus Drivers, Transit and Intercity 53-3052.00
  • Hotel, Motel, and Resort Desk Clerks 43-4081.00
  • Dispatchers, Except Police, Fire, and Ambulance 43-5032.00
  • Cargo and Freight Agents 43-5011.00

Related

  • Shuttle Drivers and Chauffeurs 53-3053.00
  • Concierges 39-6012.00
  • Freight Forwarders 43-5011.01
  • Transportation Security Screeners 33-9093.00
  • First-Line Supervisors of Passenger Attendants 53-1044.00
  • Airfield Operations Specialists 53-2022.00
  • Receptionists and Information Clerks 43-4171.00
  • Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel 41-3091.00
  • Ushers, Lobby Attendants, and Ticket Takers 39-3031.00
  • Transportation, Storage, and Distribution Managers 11-3071.00

Related Programs

Education programs that prepare you for this occupation

  • CertificationGlobal Travel Professional (GTP) CertificationIssuer: Global Business Travel Association
  • CertificationARC Specialist Training and CertificationIssuer: Airlines Reporting Corporation
  • CertificationVRMA Vacation Rental Management CertificateIssuer: Vacation Rental Management Association
  • CertificateAcademic English Foundations (Noncredit)Issuer: Ventura College
  • CertificateArt Education for ChildrenIssuer: Folsom Lake College
  • Associate's DegreeSocial Justice Studies: GeneralIssuer: Mt San Antonio College
  • Associate's DegreeGLOBAL STUDIESIssuer: Saddleback College
  • CertificateBasic MAC Software SkillsIssuer: Santa Barbara City College
  • Associate's DegreeCommunication StudiesIssuer: Moorpark College
  • Associate's DegreeElementary Teacher EducationIssuer: San Diego Mesa College