Reservation and Transportation Ticket Agents and Travel Clerks
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
SOC: 43-4181.00
Common Job Titles
Customer Service AgentReservation AgentReservations AgentTicket Agent
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Reservation and Transportation Ticket Agents and Travel Clerks (2024)
Estimated Total Employment (U.S.)
127,440
Wage Distribution by Percentile
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $34,550 |
| 10% of workers earn the following or more | $75,050 |
| Workers on average earn | $47,720 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
- Customer and Personal Service4.8/5
- English Language3.8/5
- Computers and Electronics3.8/5
- Public Safety and Security3.7/5
- Transportation3.5/5
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
Microsoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft Word
Technology Skills
Amadeus Altea ReservationComputer reservation system CRS softwareCorel WordPerfect Office SuiteDelphi TechnologyEmail softwareGalileo 360 FaresGuestServeMICROS Systems MICROS 9700 HMS
Tools & Equipment
Airline ticket printersCash registersCredit card processing machinesDesktop computersLaptop computersMulti-line telephone systemsPersonal computersPrivate automatic branch exchange PABX systems