Plan, organize, and conduct long-distance travel, tours, and expeditions for individuals and groups.
SOC: 39-7012.00
Common Job Titles
Guide
Tour Escort
Tour Manager
Travel Consultant
What You'll Need to Succeed
AI-generated
Key competencies for this occupation at a glance
MindsetIntegrate service orientation principles with client expectations when managing diverse group dynamics during long-distance tours and expeditions.
Proficient
KnowledgeEvaluate real-time situations and unexpected challenges during expeditions, making decisions independently under time pressure.
Proficient
MindsetAdvocate for customer safety and satisfaction standards when negotiating with vendors and coordinating tour logistics.
Proficient
KnowledgeCoordinate tour schedules, resource allocation, and group activities across multiple stakeholders while managing time constraints and budget parameters.
Proficient
MindsetReconcile conflicting client interests and safety protocols when resolving disputes and maintaining group cohesion during extended travel.
Proficient
KnowledgeApply geographic and transportation knowledge to plan and organize multi-day itineraries across various destinations.
Developing
MindsetEngage with tour participants through active listening and social perceptiveness to address individual needs and ensure positive group experiences.
Developing
KnowledgeDemonstrate comprehensive knowledge of local history, culture, and points of interest through educational commentary and interpretive presentations to groups.
Developing
Hands-onOperate navigation equipment, communication devices, and transportation vehicles in varied field environments to ensure safe expedition execution.
Developing
KnowledgeApply persuasive communication and sales techniques to promote tour packages and influence client booking decisions.
Developing
Hands-onPerform emergency first aid procedures following established safety protocols in remote or outdoor expedition settings.
Developing
KnowledgeAnalyze customer feedback and tour performance data using databases and office software to continuously improve service quality.
Developing
Skills & Requirements
Key competencies for this occupation, ranked by importance
Customer and Personal Service4.3/5
English Language3.3/5
Sales and Marketing3.2/5
Administrative3.0/5
Transportation2.9/5
Skills & Requirements: Knowledge
Tools & Technology
Equipment and software commonly used in this occupation