Freight Forwarders

Research rates, routings, or modes of transport for shipment of products. Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services, such as storage or inland transportation.

SOC: 43-5011.01

Common Job Titles

Air Export AgentAir Export CoordinatorFreight ForwarderGSA Coordinator (General Services Administration Coordinator)

What You'll Need to Succeed

AI-generated

Key competencies for this occupation at a glance

  • KnowledgeEvaluate compliance with international cargo regulations and customs requirements across multiple jurisdictions to ensure legal shipment of goods.
  • KnowledgeAssess cargo documentation accuracy and completeness including bills of lading, commercial invoices, and export declarations to prevent shipping delays.
  • MindsetReconcile conflicting client priorities with carrier constraints and regulatory requirements when negotiating shipping arrangements under time-sensitive conditions.
  • KnowledgeOrganize multi-modal shipment schedules and ancillary services including warehousing, inland transport, and insurance using enterprise logistics systems.
  • KnowledgeInterpret tariff classifications and trade agreement provisions to advise clients on duty implications and optimize landed costs.
  • KnowledgeAnalyze international shipping rates, routings, and transport modes using freight management software and industry databases to determine optimal solutions.
  • KnowledgeCompare transportation service providers and logistics options by analyzing cost, transit time, and reliability factors to meet client needs.
  • MindsetEngage with clients, carriers, and customs brokers to coordinate complex international shipments and resolve service issues.
  • KnowledgeCalculate freight charges, duties, and total landed costs using multiple currency conversions and variable rate structures.
  • MindsetSupport client service expectations through proactive communication and problem resolution while managing multiple shipments across global supply chains.
  • KnowledgeApply knowledge of geography, trade routes, and port operations to design efficient logistics networks and contingency plans.
Wage Data According to the Bureau of Labor Statistics

Annual wage data for Freight Forwarders (2024)

Estimated Total Employment (U.S.)

97,800

Wage Distribution by Percentile

MetricU.S.
10% of workers earn the following or less$37,240
10% of workers earn the following or more$76,350
Workers on average earn$55,420

+ indicates wage is at or above the BLS reporting cap ($239,200/year)

Skills & Requirements

Key competencies for this occupation, ranked by importance

  • Transportation4.8/5
  • Administrative4.6/5
  • Customer and Personal Service4.5/5
  • Administration and Management4.3/5
  • English Language4.3/5
Tools & Technology

Equipment and software commonly used in this occupation

In-Demand Technology

Frequently requested by employers in job postings

Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WordSAP software

Technology Skills

AESDirectArcline ArcFreightCEDAS GatewayCargoWise ediEnterpriseEmail softwareIES EcellerateKewill Global Trade and LogisticsManufacturing resource planning MRP software

Tools & Equipment

Desktop computersLaptop computersLaser facsimile machinesMulti-line telephone systemsPersonal computers