Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Sell services to individuals or businesses. May describe options or resolve client problems.
SOC: 41-3091.00
What You'll Need to Succeed
AI-generatedKey competencies for this occupation at a glance
- KnowledgeEvaluate client objections and concerns to develop persuasive responses that address underlying issues and advance the sale.Proficient
- MindsetAdvocate for client interests and service solutions, balancing organizational goals with customer satisfaction and retention objectives.Proficient
- KnowledgeDiagnose client problems and service gaps by analyzing business processes and operational challenges to recommend appropriate solutions.Proficient
- KnowledgeAssess sales performance metrics and pipeline health, independently reviewing CRM data and analytics to forecast revenue and adjust sales strategies.Proficient
- KnowledgeAnalyze client needs and service requirements through consultative questioning and needs assessment in business-to-business and business-to-consumer settings.Developing
- MindsetEngage prospective clients throughout the sales cycle, building rapport and trust to establish long-term business relationships.Developing
- KnowledgeExplain service options, features, and benefits, tailoring presentations to diverse client backgrounds using Microsoft PowerPoint and HubSpot software.Developing
- KnowledgeApply customer relationship management systems using Salesforce or Microsoft Dynamics to track leads, opportunities, and account activities.Developing
- KnowledgeCompute pricing models, service costs, and return on investment projections using Microsoft Excel and statistical analysis tools to support value-based selling.Developing
- KnowledgePrepare sales proposals, contracts, and service agreements using Microsoft Office software while ensuring compliance with company policies and legal requirements.Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel (2024)
Estimated Total Employment (U.S.)
1,189,330
Wage Distribution by Percentile
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $36,930 |
| 10% of workers earn the following or more | $142,040 |
| Workers on average earn | $81,260 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
Apple macOSHubSpot softwareIBM SPSS StatisticsMicrosoft DynamicsMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft ProjectMicrosoft WordSalesforce software
Technology Skills
Customer relationship management CRM softwareEnterprise application integration EAI softwareJamBoard