Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Sell services to individuals or businesses. May describe options or resolve client problems.
SOC: 41-3091.00
What You'll Need to Succeed
AI-generated
Key competencies for this occupation at a glance
KnowledgeEvaluate client objections and concerns to develop persuasive responses that address underlying issues and advance the sale.
Proficient
MindsetAdvocate for client interests and service solutions, balancing organizational goals with customer satisfaction and retention objectives.
Proficient
KnowledgeDiagnose client problems and service gaps by analyzing business processes and operational challenges to recommend appropriate solutions.
Proficient
KnowledgeAssess sales performance metrics and pipeline health, independently reviewing CRM data and analytics to forecast revenue and adjust sales strategies.
Proficient
KnowledgeAnalyze client needs and service requirements through consultative questioning and needs assessment in business-to-business and business-to-consumer settings.
Developing
MindsetEngage prospective clients throughout the sales cycle, building rapport and trust to establish long-term business relationships.
Developing
KnowledgeExplain service options, features, and benefits, tailoring presentations to diverse client backgrounds using Microsoft PowerPoint and HubSpot software.
Developing
KnowledgeApply customer relationship management systems using Salesforce or Microsoft Dynamics to track leads, opportunities, and account activities.
Developing
KnowledgeCompute pricing models, service costs, and return on investment projections using Microsoft Excel and statistical analysis tools to support value-based selling.
Developing
KnowledgePrepare sales proposals, contracts, and service agreements using Microsoft Office software while ensuring compliance with company policies and legal requirements.
Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel (2024)
Estimated Total Employment (U.S.)
1,189,330
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $36,930. 25th percentile: U.S. $47,120. 50th percentile: U.S. $66,260. 75th percentile: U.S. $98,780. 90th percentile: U.S. $142,040. Use the left and right arrow keys to move between percentiles.
U.S.
Metric
U.S.
10% of workers earn the following or less
$36,930
10% of workers earn the following or more
$142,040
Workers on average earn
$81,260
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Tools & Technology
Equipment and software commonly used in this occupation
