New Accounts Clerks
Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
SOC: 43-4141.00
Common Job Titles
Financial Services RepresentativeMember Service RepresentativeNew Accounts RepresentativePersonal Banker
What You'll Need to Succeed
AI-generatedKey competencies for this occupation at a glance
- KnowledgeEvaluate customer financial information and documentation to determine compliance with account opening standards and regulatory requirements.Proficient
- MindsetIntegrate sales techniques with customer service principles when presenting cross-selling opportunities and additional financial products.Proficient
- KnowledgeAssess application completeness and accuracy using institutional checklists and quality standards before account activation.Proficient
- MindsetBalance efficiency in processing transactions with attentiveness to customer experience during peak service periods and under time constraints.Proficient
- MindsetEngage prospective customers seeking to open financial accounts in face-to-face interactions within financial institution settings.Developing
- KnowledgeExplain account services, features, and benefits to diverse customers with varying financial literacy levels.Developing
- KnowledgeApply knowledge of banking products and account types when guiding customers through account selection decisions.Developing
- MindsetRespond to customer concerns and questions with empathy and service orientation while maintaining professional standards and institutional policies.Developing
- KnowledgeInterpret regulatory requirements and security protocols when processing new account applications and verifying customer identities.Developing
- Hands-onOperate teller terminals and financial institution software systems to accurately input customer data and complete account opening procedures.Developing
- KnowledgeDistinguish appropriate account types and services based on individual customer needs, usage patterns, and financial goals.Developing
- KnowledgeDemonstrate use of online banking tools and account management features to new customers during account setup and orientation.Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for New Accounts Clerks (2024)
Estimated Total Employment (U.S.)
38,030
Wage Distribution by Percentile
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $36,980 |
| 10% of workers earn the following or more | $60,110 |
| Workers on average earn | $47,610 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
- Customer and Personal Service4.8/5
- Sales and Marketing4.4/5
- Administrative4.1/5
- English Language4.0/5
- Computers and Electronics3.5/5
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
Microsoft ExcelMicrosoft Office softwareMicrosoft PowerPointMicrosoft SharePointMicrosoft Word
Technology Skills
Accounting softwareCorporate Information Factory CIFDCI iCoreEmail softwareFinancial needs analysis softwareFiserv financial services softwareHarland Financial Solutions DepositProIBM Lotus Notes
Tools & Equipment
10-key calculatorsPersonal computersTeller terminals