Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
SOC: 43-3071.00
Common Job Titles
Bank Teller
Financial Services Representative (FSR)
Member Services Representative
Teller
What You'll Need to Succeed
AI-generated
Key competencies for this occupation at a glance
KnowledgeEvaluate financial transactions and negotiable instruments for compliance with institutional policies and regulatory requirements in a customer-facing banking environment, using teller terminals and validation systems.
Proficient
MindsetReconcile competing demands between customer service expectations and security procedures when resolving conflicts or handling sensitive account issues.
Proficient
KnowledgeOrganize daily workflow and transaction priorities to efficiently manage multiple customer requests during peak banking hours.
Proficient
KnowledgeAnalyze customer account information and transaction patterns to identify discrepancies and potential fraud, working independently under time pressure.
Developing
MindsetEngage with diverse customers to understand their financial service needs while maintaining professional demeanor and service orientation in high-volume branch settings.
Developing
Hands-onOperate cash handling equipment including currency counters, check encoders, and teller terminals following established security protocols and accuracy standards.
Developing
KnowledgeApply mathematical principles to balance cash drawers and reconcile daily transactions ensuring accuracy to within institutional tolerances using 10-key calculators.
Developing
KnowledgeInterpret banking regulations, account agreements, and transaction documentation to explain policies and procedures clearly to customers from diverse backgrounds.
Developing
Hands-onExecute cash receipt and disbursement procedures with precision while monitoring for counterfeit currency and fraudulent instruments.
Developing
KnowledgeDemonstrate knowledge of financial products and services during cross-selling opportunities responding to customer inquiries in branch settings.
Developing
MindsetRespect customer confidentiality and data privacy standards when handling sensitive financial information and personal account details.
Developing
Hands-onPerform documentation and record-keeping tasks using banking software and computer systems maintaining accurate audit trails for all financial transactions.
Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Tellers (2024)
Estimated Total Employment (U.S.)
339,340
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $31,270. 25th percentile: U.S. $36,420. 50th percentile: U.S. $39,340. 75th percentile: U.S. $45,550. 90th percentile: U.S. $48,270. Use the left and right arrow keys to move between percentiles.
U.S.
Metric
U.S.
10% of workers earn the following or less
$31,270
10% of workers earn the following or more
$48,270
Workers on average earn
$40,940
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
Customer and Personal Service3.9/5
English Language3.6/5
Mathematics3.5/5
Economics and Accounting3.1/5
Public Safety and Security3.0/5
Skills & Requirements: Knowledge
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
Microsoft Dynamics
Microsoft Excel
Microsoft Office software
Microsoft Outlook
Microsoft PowerPoint
Microsoft Windows
Microsoft Word
Technology Skills
Accounting software
Email software
Hyland Software OnBase
IBM Notes
Information Technology Incorporated Premier Teller
