Exchange coins, tokens, and chips for patrons' money. May issue payoffs and obtain customer's signature on receipt. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
SOC: 41-2012.00
Common Job Titles
Cage Cashier
Cashier
Change Person
Slot Attendant
What You'll Need to Succeed
AI-generated
Key competencies for this occupation at a glance
KnowledgeEvaluate currency authenticity and transaction legitimacy following gaming regulations and security protocols independently.
Proficient
MindsetReconcile customer service expectations with established gaming policies when resolving conflicts or negotiating transaction discrepancies.
Proficient
Hands-onExecute currency exchange transactions involving coins, tokens, and chips in high-volume casino environments while maintaining accuracy.
Developing
KnowledgeCompute cash drawer totals and transaction amounts using mathematics and calculator tools to ensure financial accuracy.
Developing
MindsetEngage with casino patrons to provide friendly and efficient service while managing high-traffic customer interactions on the gaming floor.
Developing
Hands-onOperate coin counting and sorting machines to process currency efficiently during shift audits and patron transactions.
Developing
MindsetRespond to patron inquiries and concerns using active listening and social perceptiveness in fast-paced gaming environments.
Developing
KnowledgeApply public safety and security procedures when identifying suspicious activity or handling large cash transactions.
Developing
KnowledgeExplain payoff procedures and receipt requirements to patrons in clear, accessible language while ensuring regulatory compliance.
Developing
Hands-onPerform cash drawer audits and money bank counts at shift start and end, ensuring accurate financial reconciliation.
Developing
KnowledgeCoordinate work activities with supervisors and change personnel using two-way radios and direct communication to maintain booth operations.
Developing
KnowledgeDocument financial transactions and customer receipts using computers and spreadsheet software to maintain accurate records.
Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Gambling Change Persons and Booth Cashiers (2024)
Estimated Total Employment (U.S.)
21,930
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $22,810. 25th percentile: U.S. $28,870. 50th percentile: U.S. $34,810. 75th percentile: U.S. $39,350. 90th percentile: U.S. $49,190. Use the left and right arrow keys to move between percentiles.
U.S.
Metric
U.S.
10% of workers earn the following or less
$22,810
10% of workers earn the following or more
$49,190
Workers on average earn
$36,820
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
Customer and Personal Service4.2/5
Mathematics3.7/5
English Language3.0/5
Public Safety and Security2.8/5
Administrative2.7/5
Skills & Requirements: Knowledge
Tools & Technology
Equipment and software commonly used in this occupation
