Gambling Change Persons and Booth Cashiers

Exchange coins, tokens, and chips for patrons' money. May issue payoffs and obtain customer's signature on receipt. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.

SOC: 41-2012.00

Common Job Titles

Cage CashierCashierChange PersonSlot Attendant

What You'll Need to Succeed

AI-generated

Key competencies for this occupation at a glance

  • KnowledgeEvaluate currency authenticity and transaction legitimacy following gaming regulations and security protocols independently.
  • MindsetReconcile customer service expectations with established gaming policies when resolving conflicts or negotiating transaction discrepancies.
  • Hands-onExecute currency exchange transactions involving coins, tokens, and chips in high-volume casino environments while maintaining accuracy.
  • KnowledgeCompute cash drawer totals and transaction amounts using mathematics and calculator tools to ensure financial accuracy.
  • MindsetEngage with casino patrons to provide friendly and efficient service while managing high-traffic customer interactions on the gaming floor.
  • Hands-onOperate coin counting and sorting machines to process currency efficiently during shift audits and patron transactions.
  • MindsetRespond to patron inquiries and concerns using active listening and social perceptiveness in fast-paced gaming environments.
  • KnowledgeApply public safety and security procedures when identifying suspicious activity or handling large cash transactions.
  • KnowledgeExplain payoff procedures and receipt requirements to patrons in clear, accessible language while ensuring regulatory compliance.
  • Hands-onPerform cash drawer audits and money bank counts at shift start and end, ensuring accurate financial reconciliation.
  • KnowledgeCoordinate work activities with supervisors and change personnel using two-way radios and direct communication to maintain booth operations.
  • KnowledgeDocument financial transactions and customer receipts using computers and spreadsheet software to maintain accurate records.
Wage Data According to the Bureau of Labor Statistics

Annual wage data for Gambling Change Persons and Booth Cashiers (2024)

Estimated Total Employment (U.S.)

21,930

Wage Distribution by Percentile

MetricU.S.
10% of workers earn the following or less$22,810
10% of workers earn the following or more$49,190
Workers on average earn$36,820

+ indicates wage is at or above the BLS reporting cap ($239,200/year)

Skills & Requirements

Key competencies for this occupation, ranked by importance

  • Customer and Personal Service4.2/5
  • Mathematics3.7/5
  • English Language3.0/5
  • Public Safety and Security2.8/5
  • Administrative2.7/5
Tools & Technology

Equipment and software commonly used in this occupation

In-Demand Technology

Frequently requested by employers in job postings

Microsoft ExcelMicrosoft Word

Technology Skills

Spreadsheet softwareWord processing software

Tools & Equipment

10-key calculatorsAutomatic coin sortersAutomatic coin wrappersCoin counting machinesCoin sorting setupsDesktop computersPersonal computersTwo way radios