First-Line Supervisors of Gambling Services Workers

Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.

SOC: 39-1013.00

Common Job Titles

Casino Shift Manager (CSM)Floor SupervisorSlot SupervisorTable Games Supervisor
Wage Data According to the Bureau of Labor Statistics

Annual wage data for First-Line Supervisors of Gambling Services Workers (2024)

Estimated Total Employment (U.S.)

25,530

Wage Distribution by Percentile

MetricU.S.
10% of workers earn the following or less$38,360
10% of workers earn the following or more$82,370
Workers on average earn$62,600

+ indicates wage is at or above the BLS reporting cap ($239,200/year)

Skills & Requirements

Key competencies for this occupation, ranked by importance

  • Customer and Personal Service4.5/5
  • Mathematics3.9/5
  • English Language3.9/5
  • Administration and Management3.8/5
  • Computers and Electronics3.7/5
Tools & Technology

Equipment and software commonly used in this occupation

In-Demand Technology

Frequently requested by employers in job postings

Microsoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft ProjectMicrosoft Word

Technology Skills

Corel WordPerfect Office SuiteOperating system software

Tools & Equipment

10-key calculatorsBoard testersCopy machinesDesktop computersDigital multimetersDigital oscilloscopesElectronic cash registersLaptop computers