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  1. Programs
  2. Certified Travel Associate (CTA)

Certified Travel Associate (CTA)

The Travel Institute

Certification

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

Are you looking to grow sales, enhance client value, improve efficiency, become more marketable, and, of course, increase your earnings? The Travel Institute’s Certified Travel Associate (CTA®) program provides the tools and knowledge to help you achieve these goals and more.

Cost

Online $599 Print $1299Show moreShow less

Format

Online

Eligibility Calculator

Which aid programs apply to this program?

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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

Flexibility is key! The entire program is online, self paced and self study. You determine the schedule and how much time you spend on a particular topic. You have 12 months to complete your studies and take the final exam from the date of enrollment. Certification Requirements: Candidates must fulfill the following requirements to enroll: - A minimum of 1 year of industry experience selling travel, or - Pass the Travel Agent Proficiency (TAP®) exam with a score of 80% or higher Candidates must fulfill the following requirements to earn their CTA Certification: - Pass the proctored CTA®exam with a grade of 70% or higher - Earn a minimum of ten (10) Continuing Education Units (CEUs) annually to maintain Certification and participate in the public Certified Travel Agent Directory.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

No locations specified.

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Related Programs

Programs related to this one

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Skills & Competencies

Skills developed through this program

  • Apply customer service and professionalism skills to meet client travel needs and enhance client satisfaction
  • Communicate effectively with clients and suppliers using verbal, written, and interpersonal communication techniques
  • Sell travel products and services using specialized travel sales techniques to increase revenue
  • Plan and organize travel itineraries including transportation, accommodations, and activities based on client preferences
  • Use computerized reservation systems and travel technology to manage bookings and travel arrangements
  • Analyze client needs and preferences to recommend appropriate travel solutions and experiences
Career Pathways

Occupations this program prepares you for

  • Travel Agents41-3041.00
  • Concierges39-6012.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Certification)

  • Customer financial considerations and accommodation preferences — assess through structured consultations and translate into tailored itinerary recommendations with minimal oversight.
  • Domestic and international tour packages — plan, price, and sell to customers by comparing carrier tariffs and hotel rate books independently.
  • Travel cost calculations for multi-leg itineraries — compute accurately using GDS software and package pricing tools with routine managerial spot-checks.
  • Client, vendor, and travel package records — maintain and update consistently in CRM software to support ongoing account management.
  • Reservation conflicts or availability gaps — identify and resolve by coordinating alternative carriers or accommodations within familiar booking systems.
  • Promotional travel incentives — present persuasively to prospective customers by matching offers to stated travel goals during in-person or phone consultations.
  • Customer correspondence regarding booking confirmations and itinerary changes — draft clearly using office suite and email software within standard agency turnaround times.
  • Transportation ticketing requests — process for a regular client portfolio through carrier system links, verifying accuracy before delivery.
  • Geographic and cultural destination knowledge — apply when advising customers on points of interest, entry requirements, and local customs for commonly booked regions.
  • Time management across concurrent client bookings — demonstrate by prioritizing tasks and meeting reservation deadlines in a moderately busy agency environment.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported